Key Holder & Store Experience Leader

Anthropologie; Oakville; On-site; CAD 26,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

PTO

Employee discounts

Retirement plan

Job summary

Anthropologie in Oakville, Ontario is seeking a Key Holder to support the store leadership team in delivering outstanding customer service and efficient daily operations at 159 Lakeshore Rd East, Oakville, L6J5C3 Canada. You will be an expert in operating procedures and mentor the associate team.

You will drive sales and store metrics, help run omni-channel services, manage daily zones, train new hires, and uphold brand visuals.

Qualifications

• Brand alignment with Anthropologie values.
• Experience leading teams in retail environments.
• Collaborative team player with strong communication.
• Flexible availability including nights, weekends, and holidays.
• Keen to learn and grow within the organization.

Responsibilities

• Drive sales and store metrics by leveraging KPIs to set team and zoning goals.
• Lead and energize the team; support problem solving and onboarding new hires.
• Support daily operations, stock, visuals, and omni-channel fulfillment.
• Foster inclusive culture, listen actively, and share customer insights with management.

Skills

Anthro brand fan

Leadership experience

Team player

Flexible hours

Eagerness to learn

Job description

Anthropologie in Oakville, Ontario is seeking a Key Holder to support the store leadership team in delivering outstanding customer service and efficient daily operations at 159 Lakeshore Rd East, Oakville, L6J5C3 Canada. You will be an expert in operating procedures and mentor the associate team.

You will drive sales and store metrics, help run omni-channel services, manage daily zones, train new hires, and uphold brand visuals.