Key Holder

Kibbi Technologies Inc.; Toronto; On-site; CAD 33,000 - 36,000; Full time

Benefits offered by this job

Health & vision benefits

RRSP matching

Paid time off

Maternity leave top-up

Volunteer days

Job summary

Richemont in Toronto is seeking a motivated retail associate to achieve sales goals, develop a client network, and deliver outstanding service. You will manage client information, promote boutique relationships, and maintain the store's aesthetic quality.

The role requires English and Spanish proficiency, physical ability to stand for long periods, and flexibility to work nights, weekends, and holidays.

Qualifications

• Strong focus on customer service and relationship building.

Responsibilities

• Achieve preset sales objectives.

Skills

Customer service

Interpersonal skills

Communication

Attention to detail

Multitasking

English fluency

Spanish fluency

Standing/walking

Education

High school diploma

College degree preferred

Tools

Computer skills

Job description

Role Overview

Overall responsibility for achievement of individual sales objectives; developing and servicing the customer.

Responsibilities (or Mission)

• Achieve preset sales objectives.
• Develop network and clientele.
• Capture client information; consistently adding information to further promote boutique relationships and sales
• Possess strong product knowledge of the various collections
• Provide outstanding customer service.
• Develop a working knowledge of simple pen repair and after sales service techniques.
• Maintain the aesthetic quality of the store.
• Open/close boutique as required.
• Handles communication with corporate office in absence of management
• Responsible for ensuring loss prevention procedures are followed according to protocol
• Handle transfers in absence of management

Qualifications

• Previous experience in retail sales; jewelry or high-end luxury product sales is preferred.
• Strong understanding of Customer Service needs and customer priorities. Ability to establish and maintain effective relationships with customers and gain their trust and respect.
• Excellent interpersonal, communication and computer skills are needed.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.
• High school graduate or equivalent, College degree preferred
• Able to work open availability including nights, weekends, and holidays
• Fluent in English and Spanish
• Standing on the sales floor for 90% of the workday
• Reaching to access product stored within cabinets or on shelves
• Bending to access product stored within cabinets
• Occasional need to use a ladder to reach product
• Unpacking and/or lifting of large boxes that contain product

We Offer – Canada

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include company sponsored health, dental, drug, and vision programs. The company offers income protection solutions including life insurance, disability benefits, and the RRSP program with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a maternity leave top-up program, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

Accommodations will be made for applicants with disabilities during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.

Expected Salary Range: $24.00 - $26.00 hourly. Salary will be determined based on relevant skills and experience.