KEY HOLDER

La Vie en Rose Inc.; Quebec; On-site; CAD 28,000 - 42,000; Full time

Job summary

La Vie en Rose Inc. is seeking an enthusiastic retail associate to support sales in our store in Quebec. You will welcome customers, explain products, and help shoppers find items in lingerie, sleepwear and swimwear while delivering outstanding service.

You will open and close the store with the team, meet personal sales goals, keep the floor tidy, and share top product picks. The role is permanent, full-time and requires flexibility to work holidays and peak periods.

Qualifications

• Provide warm welcoming service to customers.
• Explain products including quality, materials, features and cross-sell items.
• Meet and exceed personal sales goals with training support.

Responsibilities

• Advise customers to maximize sales potential and open/close the store.
• Provide a warm welcome and help customers find products.
• Answer questions, explain products, and suggest other items.
• Be available in the fitting room and manage the floor when managers are absent.
• Maintain store cleanliness and backstore organization.
• Process transactions at the cash register and follow head office procedures.
• Support the team and perform other duties as needed.

Skills

Sales experience

Customer service

Product knowledge

Job description

You’re the ideal candidate for us if:

• You have previous sales experience;
• You love clothing that celebrates feel-good femininity (like lingerie, sleepwear and swimwear);
• You listen to your customers’ needs to provide the very best service;
• You’re proactive and conscientious;
• You’re open to working holidays and longer hours during busy periods (depending on your availability);
• You’re looking for a career that constantly offers new challenges;
• You are functionally bilingual (an asset).

Under the supervision of the store management team, you will be responsible for advising customers to maximize sales potential as well as opening and closing the store. To perform your job well, you will need to:

• Provide customers with a warm welcome;
• Help them find everything they’re looking for—answer their questions, explain the products (quality, materials, technical features) and suggest other products they might like;
• Make yourself available when customers are in the fitting room;
• Meet and exceed your personal sales goals (our training will help you get there!);
• Manage the sales floor when your managers aren’t there;
• Prepare, identify and place products on the sales floor to provide a memorable shopping experience;
• Ensure everything is clean and tidy in the store and backstore;Be on the lookout for new products so you can share your top picks with your customers;
• Accompany customers to the cash register and process their transactions;
• Respect and apply the policies and procedures of the various head office departments (don’t worry, we’ll explain everything to you!);
• Perform other duties where needed to support the team.

PERMANENT, FULL TIME