KEY HOLDER

La Vie en Rose Inc.; Saint-Hyacinthe; In loco; CAD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

La Vie en Rose Inc. is seeking a dedicated full-time retail associate to drive sales and deliver exceptional customer service in a dynamic store environment. You will welcome customers, explain product features, assist in fitting rooms, and process transactions.

Under supervision of store management, you will aim to exceed sales goals, maintain store cleanliness, and stay informed about new products. This role offers growth opportunities within a fun team.

Competenze

• Previous sales experience in a retail setting.
• Ability to provide excellent customer service and listen to customer needs.
• Willingness to learn product details and features to upsell.

Mansioni

• Welcome customers warmly and assist in finding products.
• Explain products, materials, and features; suggest related items.
• Be available in fitting rooms to assist customers and anticipate needs.
• Meet and exceed personal sales goals with training support.
• Manage sales floor in managers' absence and ensure tidiness.
• Prepare and display products to enhance the shopping experience.
• Process transactions at the cash register and handle payments.
• Follow head office policies and procedures; adapt to busy periods.
• Support team with other duties as needed.

Conoscenze

Sales experience

Customer service

Product knowledge

Team adaptability

Descrizione del lavoro

You’re the ideal candidate for us if:

• You have previous sales experience;
• You love clothing that celebrates feel-good femininity (like lingerie, sleepwear and swimwear);
• You listen to your customers’ needs to provide the very best service;
• You’re proactive and conscientious;
• You’re open to working holidays and longer hours during busy periods (depending on your availability);
• You’re looking for a career that constantly offers new challenges;
• You are functionally bilingual (an asset).

Ready to put your talent to work? Join a fun and dynamic team in a role with plenty of opportunities to grow! What a typical workday looks like.
Under the supervision of the store management team, you will be responsible for advising customers to maximize sales potential as well as opening and closing the store. To perform your job well, you will need to:

• Provide customers with a warm welcome;
• Help them find everything they’re looking for—answer their questions, explain the products (quality, materials, technical features) and suggest other products they might like;
• Make yourself available when customers are in the fitting room;
• Meet and exceed your personal sales goals (our training will help you get there!);
• Manage the sales floor when your managers aren’t there;
• Prepare, identify and place products on the sales floor to provide a memorable shopping experience;
• Ensure everything is clean and tidy in the store and backstore;
• Be on the lookout for new products so you can share your top picks with your customers;
• Accompany customers to the cash register and process their transactions;
• Respect and apply the policies and procedures of the various head office departments (don’t worry, we’ll explain everything to you!);
• Perform other duties where needed to support the team.

PERMANENT, FULL TIME