KEY HOLDER

La Vie en Rose Inc.; Alma; Hybrid; CAD 31,000 - 38,000; Full time

Job summary

La Vie en Rose Inc. in Alma, QC seeks a permanent, full-time sales associate to welcome customers and drive sales with expert product guidance. You will listen to shopper needs, explain lingerie, sleepwear and swimwear features, and help customers choose the best items for their style and fit.

Flexibility for holidays and longer busy periods is required. The role rewards a proactive, conscientious team member who delivers a memorable in-store experience.

Qualifications

• Previous sales experience in retail.
• Ability to understand customer needs and provide excellent service.
• Willing to work holidays and longer hours during busy periods.
• Proactive and conscientious approach to store duties.

Responsibilities

• Greet customers warmly and help them find what they need.
• Explain product features, materials and sizing for lingerie, sleepwear and swimwear.
• Assist customers in fitting rooms and process transactions at the checkout.
• Keep the sales floor and back area clean and well-organized.
• Open and close the store as required.

Skills

Sales experience

Customer service

Active listening

Proactive

Bilingual (asset)

Job description

You’re the ideal candidate for us if:

• You have previous sales experience;
• You love clothing that celebrates feel-good femininity (like lingerie, sleepwear and swimwear);
• You listen to your customers’ needs to provide the very best service;
• You’re proactive and conscientious;
• You’re open to working holidays and longer hours during busy periods (depending on your availability);
• You’re looking for a career that constantly offers new challenges;
• You are functionally bilingual (an asset).

Under the supervision of the store management team, you will be responsible for advising customers to maximize sales potential as well as opening and closing the store. To perform your job well, you will need to:

• Provide customers with a warm welcome;
• Help them find everything they’re looking for—answer their questions, explain the products (quality, materials, technical features) and suggest other products they might like;
• Make yourself available when customers are in the fitting room;
• Meet and exceed your personal sales goals (our training will help you get there!);
• Manage the sales floor when your managers aren’t there;
• Prepare, identify and place products on the sales floor to provide a memorable shopping experience;
• Ensure everything is clean and tidy in the store and backstore;
• Be on the lookout for new products so you can share your top picks with your customers;
• Accompany customers to the cash register and process their transactions;
• Respect and apply the policies and procedures of the various head office departments (don’t worry, we’ll explain everything to you!);
• Perform other duties where needed to support the team.

PERMANENT, FULL TIME