Key Customer Manager

DNV Germany Holding GmbH; Canada; Remote; CAD 124,000 - 170,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Key Customer Manager für die Business Assurance North America. In dieser spannenden Rolle sind Sie verantwortlich für die Entwicklung von Schlüsselgeschäften, den Aufbau starker Beziehungen zu Entscheidungsträgern und die Erreichung von Verkaufszielen. Sie arbeiten eng mit verschiedenen Teams zusammen, um Kundenbedürfnisse zu verstehen und maßgeschneiderte Lösungen anzubieten. Mit einem Fokus auf Kundenzufriedenheit und Wachstum haben Sie die Möglichkeit, einen bedeutenden Einfluss auf die Geschäftsentwicklung zu nehmen. Diese Position bietet die Flexibilität, 100% remote innerhalb Kanadas zu arbeiten, und umfasst umfassende Vorteile sowie Entwicklungsmöglichkeiten.

Benefits

Großzügige bezahlte Freizeit

Gesundheitspläne

Mitarbeiterunterstützungsprogramme

RRSP-Matching

Bildungshilfe

Flexible Arbeitszeiten

Rabatte

Aufstiegsmöglichkeiten

Qualifications

• 5+ Jahre Branchenerfahrung im Bereich Digital Assurance.
• Starke Kenntnisse in Verhandlung und Kundenbeziehungsmanagement.

Responsibilities

• Aufbau von Beziehungen zu Entscheidungsträgern und Stakeholdern.
• Koordination von Geschäftsentwicklung und Verkaufsinitiativen.

Skills

Verhandlungskompetenz

Digital Assurance

Soziale Verkaufsfähigkeiten

Microsoft Office

Kundenbeziehungsmanagement

Education

Bachelor-Abschluss

Job description

About Business Assurance

We help companies ensure compliance, build high-performing management systems, and meet competence needs across various industries. DNV supports companies in understanding and managing their risks through certification and training portfolios, with a focus on research and innovation to develop next-generation solutions.

We are seeking a Key Customer Manager for our Business Assurance North America group. This role involves leading business development for new key customers, building relationships with decision-makers and stakeholders, and achieving sales targets.

This position covers the entire range of our products and services, focusing on customer satisfaction, retention, and sales growth. It requires collaboration with multiple teams and sometimes achieving results through others.

This role is 100% remote within Canada.

What You'll Do

1. Build relationships with key decision makers and stakeholders to understand customer needs deeply.
2. Understand the needs and challenges of the key customer, including organizational structure, geography, and culture.
3. Coordinate business development and sales initiatives across DNV units related to key customers.
4. Contribute to the design and rollout of new services and sales strategies.
5. Act as a trusted partner and be responsible for the growth of key customer relationships.
6. Collaborate with various sales and industry teams to meet business goals.
7. Achieve sales objectives within designated strategic accounts.
8. Maintain high customer satisfaction levels.
9. Stay updated on industry trends, technologies, and market conditions.
10. Work with project managers and account officers to assess contractual obligations and customer needs.
11. Apply pricing, discount, and contractual terms according to company policies.
12. Maintain and update customer business plans.

Le poste est également décrit en français, avec des responsabilités similaires, visant à établir des relations solides, atteindre des objectifs de vente, et collaborer avec diverses équipes pour la croissance des comptes clients clés.

Benefits include generous paid time off, health plans, employee assistance programs, RRSP matching, insurance, education assistance, flexible schedules, discounts, and advancement opportunities. Compensation ranges from $124,000 to $170,000 CAD, influenced by experience and location.

Required qualifications include a Bachelor's Degree, 5+ years of industry experience, knowledge of Digital Assurance, negotiation skills, proficiency in social selling and Microsoft Office, willingness to travel up to 10%, and strong English communication skills. Preferred experience includes the TIC industry. Immigration benefits are not available for this position.