Key Accounts Manager

CORE Foodservice

Vancouver

On-site

CAD 60,000 - 80,000

Full time

14 days+

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Job summary

A North American Foodservice Sales Agency is seeking a Key Account Manager in Vancouver to plan and execute tailored sales strategies for key accounts in various sectors including Healthcare and Hospitality. The successful candidate will have over 5 years of experience in food service sales. This full-time position offers dynamic responsibilities, including customer engagement and strategy development.

Qualifications

5+ years' experience with a food service brokerage agency and/or national manufacturer.
Previous supervisory experience preferred.

Responsibilities

Design and implement customized sales strategies.
Maintain relationships with Food Service Directors and Chefs.
Utilize CRM system for sales call activity and updates.

Skills

Sales plan execution

Strong communication

Leadership skills

Planning and organizational skills

Problem solving

Education

High School Diploma or equivalent

Associate degree or vocational school degree preferred

Job description

Do you have a passion for food? Are you looking for a company where you can learn, grow, and WIN? CORE Foodservice is a North American Foodservice Sales Agency that blends engaged leadership with a deep network of market specialists across North America who connect our customers with the brands they love. With over 60 offices, our goal is to hire the best people who want to move fast and make a large impact. Happy people do happy things; we allow our employees to focus on what they love to do.

Our Mission Statement: W.I.N.

Willing & Engaged - Integrity - Never Give Up

All Together. Different.

Key Account Manager – Vancouver

The Key Accounts Manager is responsible for planning and executing a customized sales strategy for their unique segment of accounts, including Healthcare, Compliance, Multi‑Unit, Hospitality, and College/University. This position is deeply knowledgeable in key account segment and builds and maintains close relationships with the Food Service Directors and the Chefs at all assigned operators. The Key Account Manager is always available to their clients, contacting them on a regular basis, participating in local functions, cutting/demonstrating products, training and educating the key personnel and always working to better understand their product needs.

Responsibilities and Job Duties

Designs and implements customized sales strategies, in conjunction with the Director of Sales, aimed at their segment of key accounts
Works closely with the entire sales force and openly discusses go‑to‑market strategies, competitive reconnaissance, successes, and challenges
Stays up-to-date and knowledgeable about the operators in their account segment and acts as a resource and solution provider for their customers
Maintains an in-depth knowledge of the key distributors in the local market to gain buy‑in and support to stock and sell distributors’ products
Understands each of the following for their strategic accounts: menu rotations, population and trends, desired cost structure in each segment of the menu, opportunities to penetrate or convert items, training and education of products, and multiple uses for products
Maintains an up‑to‑date profile folder of each customer; utilizes the CRM system weekly to report on sales call activity, updates and follow‑ups, in addition to customer profile management
Maintains and monitors stock status sheets of participating distributors with the assistance of the Distributor Account Managers; communicates any changes of usage positive or negative, as well as changes on who will distribute to the strategic account
Provides sales results and updates to manufacturers on an as‑needed basis
Maintains samples in assigned office
Addresses client’s quality control issues and communicates the process for resolving issues
Participates in visits to key strategic accounts and has a prepared itinerary a week in advance
Is able to cook food products and put menu combinations together to aid in the sale process
Other duties as assigned

Qualifications

Minimum Education Requirements:

High School Diploma or equivalent
Associate degree, vocational or technical school degree preferred

Experience Requirements:

5 or more years’ experience with a food service brokerage agency and/or national manufacturer sales calling on key regional accounts and/or operators
Previous supervisory experience preferable

Knowledge, Skill, and Ability Requirements