Key Account Sales Manager

Canon Canada; Edmonton; Hybrid; CAD 179,000 - 190,000; Full time

Benefits offered by this job

Hybrid work schedule

Comprehensive health coverage

Life insurance & disability

RRSP matching & profit-sharing

Tuition assistance

Job summary

Canon Canada is seeking a Key Account Sales Manager to lead a Western Canada sales team focused on mid-market and enterprise accounts. You will diagnose IT and office workflow needs and position integrated solutions spanning hardware, software, managed print, and managed IT services.

You will coach a team, manage pipeline, and engage C-level stakeholders to deliver tailored value propositions and cross-sell multi-solution offers.

Qualifications

• 5+ years in B2B sales, with leadership experience in a mid-market to enterprise focus.
• Experience engaging C-level and senior stakeholders to diagnose IT and office workflow needs.
• Proven ability to lead a sales team, manage pipeline, forecast, and achieve targets.

Responsibilities

• Lead a Western Canada Emerging & Key Accounts sales team to acquire and grow accounts across Office Equipment, Software, and Managed IT Services.
• Drive proactive prospecting and pipeline generation within Canon’s named-account portfolio.
• Coach, mentor, and develop sales reps; cascade KRAs and performance objectives.
• Engage senior stakeholders to diagnose IT and workflow needs and propose integrated solutions.

Skills

B2B sales

Sales leadership

C-level engagement

Pipeline management

CRM discipline

Sales forecasting

Microsoft Office/Sheets

Tools

Salesforce

PowerPoint

Job description

As a Key Account Sales Manager, you will be responsible for leading a Western Canada's sales team. The team will focus on acquiring and growing mid-market and enterprise corporate accounts; prospecting and pipeline generation; engaging C-level and senior stakeholders to diagnose IT and office workflow needs; and positioning integrated solutions spanning hardware, software, managed print, and managed IT services.

Key Responsibilities

• Managing an Emerging & Key Accounts sales team to achieve new-customer acquisition and revenue targets for Office Equipment, Software, and Managed IT Services in Western Canada.
• Driving proactive prospecting and pipeline generation among medium- to enterprise-sized customers within Canon’s named-account portfolio and target mid-market accounts while identifying net-new opportunities.
• Coaching, mentoring, and developing sales representatives; completing Performance Development Plans; and cascading KRAs and performance objectives that align with Direct Sales Division goals and strategies.
• Engaging C-level and senior stakeholders to diagnose IT, office workflow, and document management needs, business drivers, risks, and strategic objectives that inform integrated solution recommendations.
• Guiding the team to develop tailored value propositions and proposals that combine hardware, software, managed print, and managed IT services to address client pain points; reviewing and approving presentations, RFP responses, and commercial proposals that clearly highlight Canon’s capabilities and differentiation.
• Coordinating with the broader sales organization to maximize outreach, cross-sell and up-sell opportunities, and leverage existing client relationships for multi-solution deals.
• Liaising with management, solutions architects, professional services, and Channel partners to design feasible, scalable technical and service solutions, support onsite assessments, and validate delivery readiness.
• Owning CRM discipline: ensuring the team maintains accurate, timely sales records, forecasts, and opportunity hygiene in CRM systems and reporting tools.
• Establish and track team KPIs (quota attainment, new accounts acquired, pipeline coverage, win rate, average deal size, time-to-first-revenue) and run regular pipeline and pursuit reviews to drive predictable revenue performance.
• Leading deal governance: managing pricing approvals, contract review input, and risk escalation to Legal and Finance as needed.
• Promote customer success and ensure smooth handoffs to delivery and operations to support onboarding, SLA adherence, and account expansion.
• Monitoring market and competitor activity; provide field feedback to Product, Marketing, and Enablement to refine offers, packaging, pricing, and sales messaging for Corporate Key Accounts

To Succeed, You Will Need

• Minimum of 5 years’ experience in B2B sales, with a focus on small to midsize accounts
• Refined project management skills are required to implement budget strategies through a team of sales representatives
• Strong Time Management/Multitasking skills are required to balance the requests and needs of staff, management and customers
• Strong Analytical skills are required to review customer requirements in order to conduct pricing proposals and use information provided by sales operations and finance to increase sales
• Strong knowledge of and use of SalesForce, Sales Logs etc.
• Intermediate use of DSD product line to demonstrate to customers
• Basic Computer/Technical skills are required to review and manipulate data in Google Sheet/Excel, and create presentations in Google Slides/PowerPoint

Why Join?

HYBRID WORK

• We offer a Hybrid work schedule. You will be in the office Mondays, Wednesdays, and Thursdays each week, and can work from home for the remainder of the week (subject to specific business needs requiring office attendance)
• When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools

Benefits

• Comprehensive health coverage plan that includes medical, dental and vision
• Life insurance, disability and wellness programs
• Vacation, Paid Personal Time and Sick days
• Matching RRSP contribution & Profit-Sharing Program
• Tuition Assistance Program for professional continuing education
• Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

• Free coffee and snacks
• Employee referral program
• Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
• Community involvement
• Employee Appreciation Events
• A (1) current vacancy exists.
• Canon Canada Inc. is committed to transparent and fair compensation and job postings. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
• On Target Earnings (OTE) $178,666-$190,349 annually (uncapped commission). Actual OTE is inclusive of base salary and incentive compensation, will depend on factors such as skills, qualifications, experience, and work location.

Canon has been at the forefront of digital imaging innovation for more than 80 years. Since 1973, Canon Canada has been the leading provider of consumer, business and professional digital imaging solutions to Canadians.

At Canon Canada, we've established a diverse culture that's made us a respected and successful industry leader. Canon's corporate philosophy is Kyosei: all people, regardless of race, religion or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada's best employers for diversity.

We are committed to environmental sustainability and have established programs that support our Kyosei philosophy and Environmental Charter. Since 2019, Canon Canada has been named one of Canada's Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awareness.

We offer comprehensive health and wellness benefits, learning and development opportunities, recognition programs and other perks. We want your career with us to be a journey, and we provide the tools to help you contribute and succeed from Day 1.

As an equal opportunity employer, we welcome applications from all backgrounds and are committed to supporting and celebrating the diversity in our workforce. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment. Canon Canada is proud to provide accommodation(s) during the recruitment process. For applicants requiring accommodation in the recruitment and assessment process and when hired, please contact us at [e-mail] or at 1-855-531-3850 or 905-863-8713. To learn more about Canon Canada, visit careers.canon.ca.