Key Account Manager, Out of Home

Nestlé S.A.; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Health and dental benefits

Pension plan

Vacation and personal days

Educational assistance

Hybrid work arrangements

Product discounts

Job summary

Nestlé Canada is seeking an Out of Home Key Account Manager in North York, ON (Hybrid) to lead the distributor network and execute plans for Nestlé Waters brands San Pellegrino, Acqua Panna and Maison Perrier.

You will grow key accounts, manage listings and negotiations, collaborate with internal teams, and train distributor staff to hit sales and profit targets.

Qualifications

• Minimum of 6 years in a progressive sales role, including 2 years in Account Management.
• Experience with Food service and Food service Distributors; beverages industry experience asset.
• Understanding of beverage, non-alcoholic, bottled water categories.
• Strong MS Office skills (Word, Excel, PowerPoint).

Responsibilities

• Lead the distributor network strategy and plan execution.
• Manage product listings, programming, transitions, and discontinuations with distributor teams; negotiate key accounts.
• Build and sustain relationships with decision-makers and manage contracts and RFPs.
• Collaborate with internal teams (CSD, Customer Service, National Accounts, Marketing, Finance) to support customers and openings; maintain CRM data integrity.
• Control commercial spend to hit sales volume, trade spend and profit goals; train distributor teams.

Skills

Sales experience

Account management

Beverages industry knowledge

MS Office

Communication

Negotiation

Leadership

Time management

Relationship building

Education

Post-secondary education in Business Administration

Job description

Title:

Out of Home (OOH) Key Account Manager

Business area:

Waters & Premium Beverages Canada

Location:

North York, ON (Hybrid)

Position Summary

This role is dedicated to the Out of Home (OOH) channel for our International Premium Nestle Waters brands San Pellegrino, Acqua Panna and Maison Perrier, focusing on achieving sales and profit objectives by retaining and growing current customers while acquiring new ones. The position emphasizes leveraging strategic relationships to drive growth in key chains and distributor partners, with responsibilities including leading, managing, and training distributor professionals to meet Nestlé's sales and distribution goals. Success in this role is achieved through strong collaboration with internal departments and the development of relationships with key stakeholders and sales personnel.

A day in the life of a Key Account Manager

• Lead the strategic relationship and strategy development with the distributor network, identifying opportunities that align with the NWPB Market Business Strategy, and develop and execute plans
• Manage product listings, programming, transitions, and discontinuations with distributor merchandising and sales teams, while leading negotiation strategies for key regional and national accounts
• Build and sustain relationships with key decision-makers, ensuring accountability for contract negotiations and RFP management, and participate in the MBP cycle to analyze and address issues to achieve Nestlé’s sales and distribution goals
• Collaborate effectively with internal teams, including CSD, Customer Service, National Accounts, Marketing, and Finance, to support customer needs and new account openings, while maintaining data integrity in the CRM tool
• Manage commercial spend to achieve sales volume, trade spend, and profit goals, and provide sales support and training for distributor teams and internal stakeholders

What will make you successful?

• Minimum of 6 years in a progressive sales role, including 2 years in Account Management, with a focus on Food service and Food service Distributors; Experience in the beverages industry is an asset
• Strong understanding of the beverage, non-alcoholic, and bottled water categories is an asset
• In-depth knowledge of channel pillars (QSR, Restaurants, Bars, Lodging, Chain Establishments, RTM) and their operational impact on business performance
• Experience working with MS Office: Word, Excel, and PowerPoint
• Post-secondary education in Business Administration or a related field
• Effective communication, negotiation, and leadership skills for presenting analytics to stakeholders
• Ability to build relationships with influential customers and teams across multiple channels
• Financial acumen and understanding of customer contributions and margin calculations
• Proven ability to manage multiple tasks with excellent time and project management skills
• Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment
• Company matched pension plan
• Four weeks of Vacation and five personal days (Personal Paid Holidays)
• Flexible and hybrid work arrangements
• Excellent training and development programs as well as opportunities to grow within the company
• Access to Educational Assistance & Tuition Reimbursement
• Gender affirmation benefits to ensure access to necessary care, resources, and coverage for gender-affirming procedures
• Fertility Services and Surrogacy Medical Coverage to support the pursuit of a path to parenthood regardless of medical conditions, gender or sexual orientation
• Adoption benefits to remove some of the financial barriers associated with adoption
• Up to 50% off – Nespresso Coffee Machine, Capsules and accessories
• Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites)

At Nestlé Canada, we are committed to transparency and fairness in our compensation and job posting practices. This position offers a competitive salary within the range specified above, aligned with our commitment to equitable pay practices

What you need to know

Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.

If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require.Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.