Key Account Manager

Abell Pest Control; Vancouver; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive base + commission

Health and Dental Benefits

RRSP

Advancement opportunities

Family-oriented culture

Job summary

Abell Pest Control is seeking a dynamic sales professional to prospect, sell and manage national chain and key accounts. You will be the primary contact, engaging with clients to understand needs and grow coverage.

The role emphasizes client relationship management, market expansion, collaboration with teams, and presenting value-added services. Strong communication, organization, bilingual ability, and a background in sales and service industry are preferred.

Qualifications

• Fluent English and/or French; written and verbal communication, interpersonal and support skills.
• 3 years’ sales experience required.
• 3 years’ in a service industry.
• Strong organizational, time-management and multi-tasking ability.
• Ability to work independently and as part of a team with a high level of flexibility and adaptability.
• Able to use all related hardware and software.

Responsibilities

• Prospect, sell and manage National Chain and Key accounts; primary contact; work with team to support operations.
• Maintain strong client relations through active communication, meetings and trade shows; identify trends and determine client satisfaction.
• Assist in increasing market share of National and chain accounts; develop plans for growth; assist with acquisition of new accounts.
• Assist with training and marketing material for new and existing team members.
• Ensure paperwork for assigned clients is complete; keep up-to-date files on all assigned accounts.
• Inform clients of available value-added services and ensure add-on product/equipment requirements are met.
• Complete audits, inspection reports and summaries as required for assigned clients.
• Communicate client concerns to branches the same day; follow up to resolve; record dates, nature, reporters and responders.
• Inform clients of incentives, promotions and educational benefits offered by the company.
• Assist the sales process as needed; ensure materials for introductory meetings and visits; contribute to sales as a team member.
• Assist with collections from assigned clients as requested.

Skills

Sales experience

Service industry experience

Bilingual English/French

Time management

Teamwork

Independent worker

Technical literacy

Job description

Description

At Abell, we’re constantly reinventing ourselves. Good business means on-going research and development for more environment sensitive products, safer methodology, applications and different creative ways of doing business. Meeting our customer’s needs means to be constantly challenging our employees with an entirely new and exciting way to work.

Job Details

At Abell, we’re constantly reinventing ourselves. Good business means on-going research and development for more environment sensitive products, safer methodology, applications and different creative ways of doing business. Meeting our customer’s needs means to be constantly challenging our employees with an entirely new and exciting way to work.

The Opportunity

• Prospect Sell and Manages National Chain and Key accounts; Responsible to be the primary contact; Works in a professional manner with team members to ensure the best interest and to support operations
• Maintains strong client relations through active communication, resolving problems, attending meetings and tradeshows; Identifies trends and determines client satisfaction and improvement
• Assists in increasing the Company’s market share of profitable National Chain and Key accounts; Assists with developing plan and coordinates the growth of existing National and chain accounts; Assists with the acquisition of new National and chain accounts
• Assists with training and marketing material for new and existing team members
• Ensures all paper work is properly completed when being handed in for assigned clients; Keeps complete up-to-date files on all assigned accounts
• Ensures that all assigned clients are made aware of all available “value added services” and are presented such options in a professional manner; Ensures all ‘add on’ product and equipment requirements are being met for assigned clients
• Ensures all assigned audits, inspection reports and summaries are completed as required for assigned clients
• Communicates to appropriate Branches client concerns the same day received by the client; Follows up with Branches to ensure concerns are resolved to the complete satisfaction of the client; Records as to the date received, nature of the concern, and responded to, the name of the person reporting the concern and the team member assigned to respond to the concern
• Ensures that all assigned clients are well informed of all pertinent incentives, promotions and educational benefits offered through the Company
• Assists the the sales process as needed; Ensures all presentation materials are complete for Sales Advisors for the introductory meetings and subsequent visits; Contributes as a sales team member when deemed beneficial
• Assists with collections from assigned clients as requested
• Assumes responsibility for related duties as required or assigned; Ensures that work area is clean, secure, and well maintained; Attends and participates in seminars and professional conferences; Maintains knowledge in relevant field at all times

What's in it for you?

• Competitive compensation structure (base salary + commission structure)
• Health and Dental Benefits/Critical Illness
• RRSP Contribution
• Opportunities for Advancement
• Industry-leading Family-oriented culture

Type Of Skills Required

• Fluent English and/or French; Written and verbal communication, interpersonal and support skills
• 3 years’ sales experience required
• 3 years’ in a service industry
• Strong organizational, time-management and multi-tasking ability
• Ability to work independently and as part of a team with a high level of flexibility and adaptability
• Able to use all related hardware and software

$50,000 (Position qualifies for commission on top of base salary).

This position is not an existing vacancy within our organization.

Abell Pest Control does not use artificial intelligence or automated decision-making tools in the screening, assessment, or selection of job applicants. All applications are reviewed by members of our hiring team.