Key Account Manager

Mondelez International Inc.; Toronto; Hybrid; CAD 103,000 - 128,000; Full time

Job summary

Mondelez International in Toronto is seeking a senior account manager to lead key customer relationships, align strategies, and deliver the Joint Customer Business Plan (JCBP). The role focuses on direct customer management, negotiations, and cross-functional coordination to optimize profitability.

The successful candidate will have 5+ years in consumer-packaged goods, strong negotiation skills, and experience with data-driven selling.

Qualifications

• Minimum 5 years in consumer-packaged goods key-account leadership.
• Proven ability to lead complex negotiations and negotiate trade terms.
• Strong understanding of P&L, trade spend and mix management.
• Ability to analyze Nielsen / POS data to craft selling stories.

Responsibilities

• Develop and drive broad customer relationships across levels with focus on key contacts.
• Execute the customer strategy and deliver the Joint Customer Business Plan (JCBP).
• Optimize resources to improve profitability in operations.
• Collaborate with Field Sales to deliver in-store execution and results.
• Influence cross-functional partners to achieve sales goals and growth.
• Demonstrate a track record of sales, profitability and share growth.

Skills

Customer-facing roles

Revenue growth

Negotiation

Cross-functional collaboration

Data-driven selling

Education

Bachelor’s Degree

MBA (asset)

Tools

MS Office

Job description

Toronto, Canada

Full time

R-177643

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You work in partnership with customers to define and execute a winning growth strategy for both Mondelēz International and the customer.

How you will contribute

You will:

• Develop and drive broad customer relationships across all levels with a key focus on building relationships at an appropriate level within the customer.

• Execute the strategy for the customer

• Ensure the delivery of JCBP (Joint Customer Business Plan).

• Optimize the use of resources in order to obtain more profitability in the operations

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Customer-facing roles

• Growing revenue and market share

• Delivering results and problem solving

• Understanding multiple customers, go-to market strategies, structure and business practices

• Negotiating and influencing skills

What you need to know about this position

• This role will be hybrid and based in Toronto.

• The role will be focused on direct customer management, as well as flawlessly delivery both internal and external goals.

• The successful candidate for this role will have proven experience in leading a large, complex customer, excellent negotiation skills, as well as leading and inspiring teams.

Job specific requirements:

• Minimum 5 years' experience leading key accounts in Consumer-Packaged Goods.

• Proven ability to lead and manage complex negotiations.

• Advanced understanding and effective management of P&L’s and financials (Trade spend, mix management)

• Ability to leverage data (Nielsen, customer POS, and all available resources) to build compelling selling stories.

• Working with Field Sales team to deliver elevated in-store conditions and execution in both corporate and independent environments.

• Ability to influence and drive results leveraging cross-functional partners.

• Demonstrated track record of delivering consistent results: sales, profitability, share growth.

• Must be proficient in MS Office.

Education / Certifications:

• Bachelor’s Degree. MBA or other designation an asset.

Travel requirements:

• Minor travel to customer meetings .

Salary and Benefits:

The expected base salary range for this position is $102,600 to $128,250 CAD depending on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible to participate in a highly competitive bonus program with a target of 14% with the possibility for overachievement based on performance and company results.

Mondelez also offers several generous employee benefits (some subsidized or fully paid for by the company), including health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, and enhanced vacation and holiday entitlements.

AI may be used as part of the recruitment process and in accordance with local laws.

This posting is for a current vacancy.

No Relocation support available

Business Unit Summary

With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.

Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process. Please note that the term "accommodation" in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.

Job Type

Regular

Account Management

Sales

At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum

Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.

Join us and Make It An Opportunity!

Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.