Key Account manager

St-Amour & Associates, Senc.; Montreal (administrative region); On-site; CAD 70,000 - 90,000; Full time

Job summary

St-Amour & Associates, Senc. is seeking a Key Account Manager in Montreal to lead and expand direct-to-consumer sales channels across Canada and some U.S. markets. The ideal candidate will manage major retail accounts while driving D2C growth and leverage existing relationships for successful partnerships.

This role demands strong skills in sales strategy, relationship management, and data analytics. A competitive salary and performance-based bonuses will be offered, alongside reimbursement for travel and business expenses.

Qualifications

• Proven experience as a Key Account Manager or similar role.
• Strong understanding of direct-to-consumer sales channels.
• Ability to leverage existing relationships with retailers.

Responsibilities

• Own and grow D2C revenue across Canada and select U.S. accounts.
• Develop and execute integrated sales strategies and track performance.
• Prospect and develop new business opportunities and partnerships.

Skills

Relationship management

Sales strategy development

Data analytics

Marketing

Job description

Our client is seeking a versatile, commercially minded Key Account Manager to lead and grow direct-to-consumer (D2C) sales channels across Canada, with selective exposure to the U.S. market. The ideal candidate is equally comfortable managing major national retail accounts and driving D2C growth, and ideally brings existing relationships with major retailers. This position reports directly to both the Director, Admin & Finance and the Director, Supply Chain and will be required to provide weekly updates to the head office at management meetings.

Key Responsibilities

Direct-to-Consumer (D2C) Sales

Own and grow D2C revenue across Canada and select U.S. accounts. Manage relationships with online marketplaces and drop-ship partners. Collaborate on promotions, merchandizing, content, and product launches. Monitor pricing, margins, customer feedback, and competitive positioning. Use data and analytics to optimize assortment and channel performance.

Sales Strategy & Forecasting

Develop and execute integrated sales strategies across D2C channels. Prepare sales forecasts, budgets, and account-level plans. Track KPIs and provide regular reporting on sales performance, margins, and growth opportunities. Work cross-functionally with Finance, Operations, and Customer Service to align demand planning and inventory.

Relationship & Business Development

Leverage existing relationships to accelerate access to major accounts. Prospect and develop new wholesale, retail, and online opportunities. Represent the enterprise at trade shows, buyer meetings, and industry events.

Compensation

Competitive base salary. Performance-based bonus tied to revenue, margin, and strategic objectives. Travel and business expenses reimbursed.