Kettle Campaign Coordinator — Volunteer Ops

The Salvation Army Canada and Bermuda Territory; West Kelowna; On-site; CAD 25,000 - 30,000; Full time

Job summary

The Salvation Army Canada and Bermuda Territory is seeking a Kettle Assistant for a short-term contract in West Kelowna. You will oversee kettle counting, prepare deposits, and fill out campaign statistics for each location.

Responsibilities include training volunteers, ensuring secure handling of donations, scheduling volunteers, and maintaining accurate timesheets. The role requires basic computer skills, strong communication, and a willingness to support The Salvation Army's mission.

Qualifications

• Some high school coursework, completion of high school is an asset.
• Minimum of one year of related experience or working in customer service.
• Money handling experience is an asset.
• Must be able to lift 9 to 12 kgs (20–25 lbs).
• Background checks may be required.
• Valid driver’s license and a reliable vehicle is required.

Responsibilities

• Attends training/orientation on The Salvation Army and the Christmas Kettle Campaign.
• Ensure all Kettle donations are securely handled in strict adherence to cash handling policies and procedures.
• Leads and assists in the kettle operations for West Kelowna locations.
• Assures Kettle Campaign results in the Kettle Deposit Summary are completed and sent to appropriate personnel.
• Communicate daily issues and supply deficiencies to Volunteer & Kettle Coordinator.
• Provide training to and the orientation of volunteers assuring proper handling of Kettle donations and counting procedures as required.
• Assist in the scheduling and re-scheduling of volunteers as necessary.
• May assist in supervising and supporting Kettle counting volunteers throughout the Campaign.
• Participate in the recruitment of new volunteers.
• Ensure timesheets and mileage reports are submitted accurately and timely (bi-weekly basis).
• Respond to questions/queries from volunteers.
• Perform other job-related duties as assigned.

Skills

Microsoft 365

Data entry

Reports creation

Customer service

Basic IT literacy

Driver's license

Education

High School Diploma (asset)

Job description

The Salvation Army Canada and Bermuda Territory is seeking a Kettle Assistant for a short-term contract in West Kelowna. You will oversee kettle counting, prepare deposits, and fill out campaign statistics for each location.

Responsibilities include training volunteers, ensuring secure handling of donations, scheduling volunteers, and maintaining accurate timesheets. The role requires basic computer skills, strong communication, and a willingness to support The Salvation Army's mission.