Junior Solution Architect

Cynet Systems Inc; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a skilled CRM Architect to lead the development and implementation of Dynamics 365 Customer Engagement solutions. This role involves optimizing system performance, ensuring data integrity, and integrating various applications within the technology landscape. The ideal candidate will have extensive experience with CRM applications and a strong understanding of data migration and ETL principles. Join a forward-thinking organization where your expertise will drive impactful solutions and enhance operational efficiency in a collaborative environment.

Qualifications

• 1+ years as CRM architect in Microsoft Dynamics 365 CE implementation.
• Experience with data management strategies within Dynamics CRM.

Responsibilities

• Lead the development and management of D365 CE, ensuring system optimization.
• Define interactions between application packages and databases.

Skills

Microsoft Dynamics 365 CE

Data Migration

Solution Integration

CRM Applications

ETL Principles

Azure Data Factory

CI/CD Processes

Education

Bachelor's Degree in Computer Science or related field

Tools

Azure Synapse

SQL Server

Oracle

Azure Data Lake

Job description

Job Description:

Responsibilities:

• Lead the development, implementation, and management of D365 CE, monitoring of the whole system.
• Define the interactions between application packages, databases and middleware systems.
• Deliver customizations by defining and implementing entities, fields, workflows, business rules, forms, and views, ensuring they align with the business processes.
• Determine how the Dynamics CRM system will integrate with other systems and applications within the organization's technology landscape.
• Establish security measures to protect sensitive data and ensure proper access control within the CRM system.
• Optimize the performance of the Dynamics CRM system to ensure smooth operation and responsiveness.
• Ongoing Support: lead post-migration support, analysis and resolution of data-related issues or questions; help with optimizing data management processes in the new environment.
• Other duties as assigned.
• Complete work and achieve milestones within the assigned deadlines.
• Notify the Cluster/Ministry project Manager in writing of any issues or other material concerns related to the Assignment Deliverables, as soon as Candidate becomes aware of them.

Experience and Skillset Requirements:
Mandatory Requirements:

• At least 1 year of recent experience as CRM architect in Microsoft Dynamics 365 CE implementation, data migration and solution integration

Desired Skills and Experience:

• Knowledge of Microsoft Dynamics 365 Customer Engagement (CE) functionalities and capabilities.
• Extensive experience with CRM applications, operating systems, environments, database technologies, programming languages and communication protocols
• Knowledge of performance considerations in different environments.
• Experience in structured methodologies for the design, development and implementation of applications.
• Extensive experience in CRM applications analysis and design in large enterprise environments.
• Experience in the use of data and process modelling methodologies, techniques and tools, including a working knowledge of metadata structures, repository functions, and data dictionaries
• Experience developing enterprise architecture deliverables (e.g., models and documentation)
• Experience in designing, developing, implementing and maintaining large complex CRM applications, workflow processes and dynamic forms.
• Knowledge of integration technologies commonly used with Dynamics, such as DataVerse / Common Data Service (CDS), Data Entities, and APIs.
• Experience with continuous integration/continuous deployment (CI/CD) processes around DevOps, data workflows, Synapse workspaces.
• Strong understanding of ETL principles, including data extraction, transformation, and loading processes; knowledge of common ETL design patterns.
• Understanding of data pipeline architectures, Azure workflow orchestration tools, and concepts related to data ingestion, transformation, and movement.

Resumes Evaluation:

• Dynamics 365 CE.
• Knowledge of Microsoft Dynamics 365 Customer Engagement (CE) functionalities and capabilities, implementation, configuration, customization, and operation.
• Extensive experience with CRM applications, operating systems, environments, database technologies, programming languages and communication protocols
• Knowledge of performance considerations in different environments.
• Extensive experience in CRM applications analysis and design in large enterprise environments.

Azure Data Migration/ET/SQL:

• Experience with the design and implementation of data management strategies within Dynamics CRM, data governance policies, data quality, data migration plans, and designing data synchronization processes with other systems.
• Demonstrated experience in integrating various data sources and systems, both on-premises and in the cloud, using Azure ETL services or other ETL tools.
• Demonstrated experience working with Azure Data Factory, Azure Synapse workspaces, PolyBase, including knowledge of pipeline creation, data flows, integration runtimes, triggers, and monitoring.
• Demonstrated experience with data manipulation languages (T-SQL, PL/SQL), data definition languages, query performance analysis & tuning.
• Demonstrated experience with SQL Server, Oracle, Azure SQL Databases
• Demonstrated experience with data modeling tools (preferably, ERWIN)
• Experience with SSIS, SSRS.

Data Migration Test Automation:

• Demonstrated experience with data migration testing, ideally from legacy data sources to Dataverse / Dynamics 365 CE.
• Demonstrated experience with designing, implementing and supporting solutions to automate data migration testing to Dynamics 365.

Azure Platform:

• Experience in Azure resource configuration and administration such as Azure Data Lake, Blob Storage, Key Vault, Application Insight resources, resource groups and subscriptions.
• Azure cloud certifications.
• Demonstrated experience with continuous integration/continuous deployment (CI/CD) tools and processes around Azure DevOps.