Junior server

Fairmont Hotels & Resorts; Richmond; On-site; CAD 30,000 - 36,000; Full time

Benefits offered by this job

Duty meals

Hotel stay for two

Employee discount card

Job summary

Fairmont Vancouver Airport is hiring a Junior Server to deliver exceptional hospitality in our dining experience. You will engage guests with warmth and knowledge of our Food & Beverage offerings, ensuring each guest feels valued and attended to.

This role requires strong customer-service skills, teamwork, and a commitment to cleanliness and safety in a fast-paced environment at the airport hotel. Join our award-winning team and grow with Accor.

Qualifications

• Serving it Right certification is required.
• Experience in fast-paced, high-volume service environments.
• Strong interpersonal and communication skills.
• Able to work collaboratively within a team.

Responsibilities

• Provide professional, friendly, engaging service to guests.
• Assist guests with menu items and answer questions accurately.
• Maintain cleanliness and setup of the dining area and Bussing station.
• Clear and reset tables to meet high standards of tidiness and presentation.
• Communicate guest needs and dietary restrictions to the Kitchen and Host team.

Skills

Team player

Customer service

Calm under pressure

Interpersonal skills

Serving it Right Certification

Job description

Company Description

Steps away from the airline gates, Fairmont Vancouver Airport offers 397 beautifully appointed accommodations and is the only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling windows and unobstructed views of the airport runways and North Shore Mountains. Newly renovated, Fairmont Gold rooms are located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold Lounge.

Why work for Fairmont Vancouver Airport?

Steps away from the airline gates, Fairmont Vancouver Airport offers 397 beautifully appointed accommodations and is the only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling windows and unobstructed views of the airport runways and North Shore Mountains. Newly renovated, Fairmont Gold rooms are located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold Lounge.

An inclusive, empowering and positive workplace, where we place people at the heart of everything we do. The opportunity to join one of Canada’s Great Place to Work®, alongside passionate hoteliers, where over 50% of our Leadership team is female and over 50% of promotions happen from within.

What Is In It For You

• The opportunity to live, work and play across the world through our employee travel and internal transfer programs
• Complimentary duty meal in our colleague dining room
• Complimentary hotel stay for two through our BE OUR GUEST program
• Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
• Ability to make a difference through our Corporate Social Responsibility activities, such as Sustainability and collaboration with local charities
• A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits
• A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP)
• 30% reimbursement for TransLink monthly pass or YVR Employee Parking pass
• Full hourly wage of $22.40/hr plus gratuities

Job Description

As a Junior Server with Fairmont Vancouver Airport, you are an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings makes our guests feel unique and valued.

What You Will Be Doing

• Consistently offer professional, friendly and engaging service
• Assist guests regarding menu items in an informative and helpful way
• Setup, take down and continued cleanliness of Busser station
• Clearing and setting of tables to meet the highest standards of organization and cleanliness
• Meticulous care in ensuring the restaurant is clean, tidy, organized and inviting
• Act as a liaison with the Host/Hostess team to ensure tables are setup for guest needs and are ready in time for reservations
• Relay important information, such as special requests or allergies, between Servers and Kitchen
• Assist in the delivery of menu items from Kitchen or Bar to tables, to maintain efficient service times
• Follow outlet policies, procedures and service standards
• Have full knowledge of beverage lists and promotions, menu items and preparation methods
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Qualifications

Your experience and skills include:

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team
• Must possess and maintain a valid Serving it Right! Certification

Additional Information

Visa Requirements

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS