Manager, People & Culture

Kibbi Technologies Inc.; Richmond; On-site; CAD 75,000 - 95,000; Full time

Benefits offered by this job

Dry cleaning

Duty meal in colleague dining room

Transit reimbursement

Be Our Guest complimentary hotel stay

Hotel & Dining Discounts

Extended medical, dental, vision, and

Company pension plan

Paid time off

Job summary

Fairmont Vancouver Airport is seeking a Manager, People & Culture to attract, develop, engage, and support colleagues while fostering an exceptional workplace culture. You will partner with hotel leaders to deliver impactful people initiatives and day-to-day P&C support for a premium hospitality team.

The role leads recruitment, onboarding, leadership development and recognition programs, ensuring a positive employee experience and strong collaboration across departments.

Qualifications

• Post-secondary education in Human Resources, Hospitality Management, Business Administration, or related field preferred.
• Experience creating and executing training and full-cycle recruitment processes.
• Strong interpersonal and communication skills with peers and stakeholders.

Responsibilities

• Lead full-cycle recruitment, delivering an exceptional candidate experience while promoting the hotel as an employer of choice and supporting recruitment initiatives, events, partnerships, and onboarding activities.
• Facilitate and continuously enhance learning and development programs, including onboarding, leadership development, service excellence, and compliance to build colleague capability and support business objectives.
• Champion colleague recognition and engagement by leading recognition programs, supporting performance review processes, conducting new hire engagement check-ins, and fostering a positive, inclusive workplace culture.
• Act as the Director, People & Culture in their absence by providing guidance and coaching to leaders on People & Culture matters, including colleague relations, performance management, policy interpretation, and people initiatives.
• Assist with the planning, coordination, and execution of People & Culture programs, events, and strategic initiatives that support colleague engagement and organizational success.
• Build strong relationships across the hotel by delivering responsive, professional support to colleagues and leaders, promoting a culture of learning, collaboration, accountability, and service excellence.
• Support the hotel's workplace Health and Safety program by assisting with initiatives, training, committee participation, compliance activities, and continuous improvement efforts as required.
• Contribute to the overall success of the People & Culture team by maintaining the highest standards of professionalism, confidentiality, and integrity while supporting departmental priorities and other related responsibilities as assigned.

Skills

Full-cycle recruitment

Learning & development

Interpersonal communication

Stakeholder management

MS Office

Education

Post-secondary education in HR or related field

Tools

MS Office

Job description

Company Description

Why work for Fairmont Vancouver Airport?

Steps away from the airline gates, Fairmont Vancouver Airport offers 397 beautifully appointed accommodations and is the only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling windows and unobstructed views of the airport runways and North Shore Mountains. Newly renovated, Fairmont Gold rooms are located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold Lounge.

An inclusive, empowering and positive workplace, where we place people at the heart of everything we do. The opportunity to join one of Canada’s Great Place to Work®, alongside passionate hoteliers, where over 50% of our Leadership team is female and over 50% of promotions happen from within.

What Is In It For You

• The opportunity to live, work and play across the world through our employee travel and internal transfer programs
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability and collaboration with local charities
• Generous Perks – complimentary dry cleaning, duty meal in our colleague dining room, transit reimbursement, complimentary hotel stay through Be Our Guest program
• Hotel & Dining Discounts – Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
• Comprehensive Benefits – extended medical, dental, vision, company-matched Pension Plan and more
• Paid time off including vacation, sick, holiday, and special leave
• Competitive salary starting at $75,000, commensurate with experience

Job Description

Manager, People & Culture

As Manager, People & Culture, you play a vital role in attracting, developing, engaging, and supporting our colleagues while fostering an exceptional workplace culture. This role partners closely with leaders across the hotel to deliver impactful people initiatives, provide day-to-day People & Culture support, and help create an outstanding colleague experience.

What You Will Be Doing

• Lead full-cycle recruitment, delivering an exceptional candidate experience while promoting the hotel as an employer of choice and supporting recruitment initiatives, events, partnerships, and onboarding activities.
• Facilitate, and continuously enhance learning and development programs, including onboarding, leadership development, service excellence, and compliance to build colleague capability and support business objectives.
• Champion colleague recognition and engagement by leading recognition programs, supporting performance review processes, conducting new hire engagement check-ins, and fostering a positive, inclusive workplace culture.
• Act as the Director, People & Culture in their absence by providing guidance and coaching to leaders on People & Culture matters, including colleague relations, performance management, policy interpretation, and people initiatives.
• Assist with the planning, coordination, and execution of People & Culture programs, events, and strategic initiatives that support colleague engagement and organizational success.
• Build strong relationships across the hotel by delivering responsive, professional support to colleagues and leaders, promoting a culture of learning, collaboration, accountability, and service excellence.
• Support the hotel's workplace Health and Safety program by assisting with initiatives, training, committee participation, compliance activities, and continuous improvement efforts as required.
• Contribute to the overall success of the People & Culture team by maintaining the highest standards of professionalism, confidentiality, and integrity while supporting departmental priorities and other related responsibilities as assigned.

Qualifications

• Post-secondary education in Human Resources, Hospitality Management, Business Administration, or related field (or equivalent experience) preferred
• Previous operational, luxury hospitality experience is a strong asset
• Proven experience with creating and executing training and full-cycle recruitment processes
• Strong interpersonal and communication skills, both verbal and written, with the ability to build strong relationships with peers and stakeholders
• Computer literacy and excellent skills with all Microsoft Window applications required
• Exceptional problem-solving abilities,
• Driven and energetic self-starter who thrives on a challenge
• Proven communication and facilitation skills
• Exceptionally organized, disciplined, proactive and innovative

Additional Information

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!

#BELIMITLESS