Chief Steward

Fairmont Hotels & Resorts; Richmond; On-site; CAD 63,000 - 77,000; Full time

Benefits offered by this job

Complimentary dry cleaning

Duty meal in colleague dining room

Transit reimbursement

Complimentary hotel stay through BeOUR

Employee dining discounts

Discounts at Fairmont/Accor properties

Comprehensive benefits

Job summary

Fairmont Vancouver Airport is seeking a Chief Steward to lead the Stewarding team, ensuring top-tier cleanliness and operation of kitchen equipment in support of Culinary and F&B teams.

You will recruit, coach, and develop a 12-person team, maintain inventory records, coordinate with F&B on par stocks, and manage schedules and budgets while upholding safety standards and GHS training.

Qualifications

• Proven leadership ability that supports employee growth and teamwork.
• Knowledge of WorkSafeBC policies and regulations is an asset.
• Thorough working knowledge of GHS regulations and guidelines is an asset.
• Excellent interpersonal and communication skills, both written and verbal.
• Coaching, motivation and training abilities.
• Strong computer skills (MS Office).

Responsibilities

• Manage the Stewarding team through recruitment, coaching, development and recognition.
• Supervise and assist a team of 12 stewards in daily tasks.
• Maintain records of breakage and inventory.
• Coordinate with F&B on par stocks.
• Create and maintain service schedules for Kitchen and dishwashing equipment.
• Ensure cleanliness standards and cleaning schedules are followed.
• Oversee chemical handling training (GHS).
• Coordinate with night cleaners for efficiency and accountability.
• Lead monthly communication meetings.
• Supervise setup and takedown of catering events.
• Handle payroll and scheduling; maintain Stewarding admin duties.
• Create, maintain and adhere to annual Stewarding budget.
• Co-chair Sustainability committee and drive environmental initiatives.
• Monitor and reduce food waste for F&B; lead audits.

Skills

Leadership

WorkSafeBC knowledge

GHS knowledge

Interpersonal communication

Coaching & training

MS Office

Team player

Job description

Company Description

Steps away from the airline gates, Fairmont Vancouver Airport offers 397 beautifully appointed accommodations and is the only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling windows and unobstructed views of the airport runways and North Shore Mountains.

Why work for Fairmont Vancouver Airport?

Steps away from the airline gates, Fairmont Vancouver Airport offers 397 beautifully appointed accommodations and is the only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling windows and unobstructed views of the airport runways and North Shore Mountains.

An inclusive, empowering and positive workplace, where we place people at the heart of everything we do. The opportunity to join one of Canada's Great Place to Work®, alongside passionate hoteliers, where over 50% of our Leadership team is female and over 50% of promotions happen from within.

What Is In It For You

• The opportunity to live, work and play across the world through our employee travel and internal transfer programs
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability and DEI Committees
• Generous Perks – complimentary dry cleaning, duty meal in our colleague dining room, transit reimbursement, complimentary hotel stay through Be Our Guest program
• Hotel & Dining Discounts – Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
• Comprehensive Benefits – extended medical, dental, vision, company-matched Pension Plan and more
• Paid time off including vacation, sick, holiday, and special leave
• Competitive salary starting at $70,000, commensurate with experience
• Eligibility for Leadership Incentive bonuses

Job Description

Chief Steward

Every memorable dining experience at Fairmont Vancouver Airport begins behind the scenes with our Food & Beverage team’s commitment to safe and efficient operations. Showcase your leadership strengths and model our service culture as Chief Steward, where you will ensure a superior standard for all flatware, tableware and kitchen equipment in support of our Culinary and F&B teams.

What You Will Be Doing

• Manage the Stewarding team through recruitment, coaching, development and recognition
• Supervise and assist an experienced team of 12 stewards to complete their daily tasks, when needed
• Maintain accurate records and reports of breakage and inventory
• Coordinate with F&B in establishing operating par stocks
• Create and maintain service schedules of all Kitchen and dishwashing equipment, taking action of any deficiencies
• Ensure Stewarding and Kitchen areas are maintained to the highest cleanliness standards and cleaning schedules are followed
• Ensure all staff are trained on chemical handling (GHS)
• Liaise with night cleaners to ensure efficiency and accountability
• Conduct monthly communication meetings
• Supervise & assist with the set up, service and take down of catering events
• Ensure all administrative duties for Kitchen and Stewarding are complete including schedules, payroll, etc.
• Create, maintain and adhere to annual budget for Stewarding department
• Co-chair of Sustainability committee, championing all hotel environmental initiatives and implementing corporate standards
• Ensure monitoring and reducing of food waste for the Food & Beverage division
• Own and action Food & Beverage audits
• Ensure compliance with food handling and sanitation standards and audits
• Divisional Lead on Health, Safety & Wellness policies, initiatives and audits
• Other duties as required

Qualifications

Your experience and skills include:

• Proven leadership ability that supports an environment of employee growth and development, interdepartmental teamwork, and exceptional customer service
• Leadership experience, ideally in Food & Beverage with operational knowledge of Stewarding an asset
• Knowledge of WorkSafeBC Policies & Regulations an asset
• Excellent interpersonal and communication skill, both written and verbal
• Team player with coaching, motivation and training abilities
• Thorough working knowledge of GHS regulations and guidelines an asset
• Computer skills (MS Office software)

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS