Junior Server

Springcreekcareers; Canmore; On-site; CAD 21,000 - 28,000; Full time

Benefits offered by this job

Dental & extended health

Life insurance

Vision care

Staff events

Discounts at Spring Creek

Perkopolis program

Professional development

Staff accommodation

Job summary

Spring Creek in Canmore is looking for a Junior Server to join our dining team. You will clear tables, run food, and deliver in-room dining when required, while supporting the service team to meet guest needs.

The ideal candidate has prior serving experience, can stand for long periods, lift up to 10 kg, and maintain a friendly, professional demeanor when addressing guest concerns. Must be available for a mix of day, evening, weekends and holidays.

Qualifications

• Previous serving experience preferred.
• ProServe certificate preferred.
• Able to stand for long periods and lift up to 10 kg.

Responsibilities

• Clear tables and assist in delivering in-room dining orders.
• Take orders and relay to kitchen for preparation.
• Assist servers and maintain clean, organized service areas.
• Follow safety procedures to prevent contamination and burns.
• Greet customers at tables during service.
• Support the service team as needed.
• Handle guest concerns professionally.
• Clear tables and clean the restaurant.

Skills

ProServe

Customer service

Communication

Physical stamina

Job description

About the role

The Junior Server is responsible for clearing tables, running food, and delivering in-room dining when required. The Junior Server assists our service team with support wherever may be required.

What you'll do

• Following up with customers to ensure all their needs have been met during their dining experience.
• Dealing with guests’ issues and concerns in a professional and polite manner.
• Polishing cutlery, folding napkins, polishing glassware.
• Paying close attention to safety measures so that food does not inadvertently become contaminated, or someone gets burned on a hot plate.
• Greeting customers at tables when clearing food.
• Taking care of in-room dining orders: Taking orders, sending them to the kitchen for preparation, and delivering to guest rooms.
• Assisting the Servers when required.
• Clearing tables and assisting in the cleaning of the restaurant.
• Maintaining service areas in a clean and orderly condition (cleaning, restocking, counting inventory, etc.)

What we're looking for

Previous Serving experience would be preferred; as is a ProServe certificate. As in any Serving role, our Junior Servers must be able to work on their feet for long periods of time. They must be able to lift and carry up to 10kg, have excellent communication and customer service skills, and be able to maintain a pleasant manner when dealing with customers' concerns. The successful candidate must be able to work a mix of day, evening, weekend, and holiday shifts.

Perks and details

• A generous benefits package (dental, drug, extended health, life insurance, vision) is offered after 6-months of continuous full-time employment.
• Other benefits include staff events, discounts at Spring Creek and local businesses, participation in the Perkopolis discount program, support for professional development, and a positive team atmosphere.
• On-site shared staff accommodation, pending availability for full time employees, for $20-$25/day.