Junior Parts Advisor Southside Nissan Vancouver, BC

Dilawri Group of Companies; Vancouver; On-site; CAD 26,000 - 29,000; Full time

Benefits offered by this job

Discounted employee vehicle purchase

Job-specific coaching & training

Employee wellness & assistance

Employee social events

Job summary

Southside Nissan, part of the Dilawri Group of Companies, is seeking a Junior Parts Advisor to support technicians and customers with timely, accurate parts service. You will help with parts identification, inventory management, and sales transactions in a fast-paced dealership environment.

The role offers exposure to a wide range of parts, strong customer service, and opportunities to grow within Canada's largest automotive group. Salary ranges from CAD 19 to CAD 21 per hour.

Qualifications

• Highschool diploma or equivalent required.
• Previous experience in automotive parts, retail, or customer service is an asset.
• Basic knowledge of automotive parts and systems preferred.
• Strong customer service and communication skills.
• Ability to identify parts using catalogs, systems, or electronic databases.
• Attention to detail and strong organizational skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Basic computer proficiency (inventory and point-of-sale systems).
• Team-oriented with a positive and professional attitude.
• Legally entitled to work in Canada.

Responsibilities

• Assist retail and wholesale customers with parts inquiries, orders, and purchases.
• Identify and source appropriate replacement parts by reviewing old parts or gathering detailed customer and technician descriptions.
• Maintain accurate inventory levels and ensure proper organization and storage of parts.
• Process sales transactions, including preparing invoices and sales slips.
• Receive, document, and fulfill telephone and in-person parts orders.
• Order parts not in stock and track backorders to ensure timely fulfillment.
• Inspect returned parts for defects and process exchanges or refunds as required.
• Advise customers on alternative parts or suitable substitutions when exact matches are unavailable.
• Sell parts and accessories while providing knowledgeable consultation to customers.
• Collaborate with technicians and other departments to ensure operational efficiency.
• Maintain a clean, organized, and safe work environment within the parts department.
• Complete assigned tasks accurately and within established timelines.
• Perform other related duties as assigned by management.

Skills

Customer service

Parts identification

Inventory management

Communication skills

Attention to detail

Multitasking

Teamwork

Legally entitled to work in Canada

Tools

Inventory & POS systems

Job description

If you are looking to grow your career with an organizationdriven by excellence, integrity, and innovation, Dilawri offers an environmentwhere people are supported and empowered to succeed.

Founded in 1985, Dilawri is Canada’s largest automotivegroup and one of Canada’s Best Managed Companies. Dilawri operates over 80franchised dealerships,representingmore than 35 of the world’s mostrespected automotive brands across British Columbia, Alberta, Saskatchewan,Ontario, Quebec, and Washington, DC.

With a team of more than 4,000 employees, Dilawri fosters aculture rooted in collaboration, accountability, and continuous learning. Ourvalues of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Backguide how we work, how we lead, and how we serve our customers and communities.Through the Dilawri Foundation , weare also committed to making a meaningful impact in the communities weserve.

Discover how you can build your career with Dilawri

Position Overview

Southside Nissan is seeking a Junior Parts Advisorto join our team, reporting directly to the Parts Manager. This role plays akey part in supporting both internal technicians and external customers byensuring timely, accurate, and professional parts service.

The Junior Parts Advisor contributes to the overallefficiency of the Parts Department by assisting with parts identification,inventory management, and sales transactions. This position is ideal forindividuals looking to build a career in the automotive industry whiledelivering excellent customer service in a fast-paced dealership environment.

The expectedpayfor this position is$19.00 - $21.00

Primary Duties and Responsibilities

• Assist retail and wholesale customers with partsinquiries, orders, and purchases
• Identify and source appropriate replacementparts by reviewing old parts or gathering detailed customer and techniciandescriptions
• Maintain accurate inventory levels and ensureproper organization and storage of parts
• Process sales transactions, including preparinginvoices and sales slips
• Receive, document, and fulfill telephone andin-person parts orders
• Order parts not in stock and track backorders toensure timely fulfillment
• Inspect returned parts for defects and processexchanges or refunds as required
• Advise customers on alternative parts orsuitable substitutions when exact matches are unavailable
• Sell parts and accessories while providingknowledgeable consultation to customers
• Collaborate with technicians and otherdepartments to ensure operational efficiency
• Maintain a clean, organized, and safe workenvironment within the parts department
• Complete assigned tasks accurately and withinestablished timelines
• Perform other related duties as assigned bymanagement

Qualifications Required

Education & Experience

• Highschool diploma or equivalent required
• Previousexperience in automotive parts, retail, or customer service is an asset
• Basicknowledge of automotive parts and systems preferred
• Strongcustomer service and communication skills
• Abilityto identify parts using catalogs, systems, or electronic databases
• Attentionto detail and strong organizational skills
• Abilityto multitask and work effectively in a fast-paced environment
• Basiccomputer proficiency (inventory and point-of-sale systems)
• Team-orientedwith a positive and professional attitude
• Legallyentitled to work in Canada

About Dilawri

In addition to working with and learning from a team ofleading professionals in the automotive industry, our benefits include:

• Discountedemployee vehicle purchase program
• Job-specificcoaching & training programs
• Employeewellness & assistance programs
• Employeesocial events

Build your career with a team thatis driven byexcellence,integrityand innovation.