Junior Parts Advisor

The Jim Pattison Auto Group; North Vancouver; Hybrid; CAD 42,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Flexible schedules

Advancement opportunities

Manufacturer training

Employee discount programs

Job summary

The Jim Pattison Auto Group is seeking a friendly Junior Parts Advisor for its Northshore Hyundai dealership. You will be the first contact for customers in the Parts Department, helping them locate parts, answer questions, and process orders to keep daily operations running smoothly.

Pay ranges from $20.00 to $23.00 hourly depending on experience; successful candidates will report to the Parts & Service Manager and contribute to a positive team atmosphere in a fast-paced automotive environment.

Qualifications

• Experience in an automotive parts department or dealership environment is a strong asset.
• Strong customer service skills with a professional, friendly attitude.
• Excellent attention to detail and accuracy in handling orders and inventory.

Responsibilities

• Greet customers and assist with parts inquiries in person, over the phone, and via email.
• Identify, locate, and source automotive parts using dealership systems and manufacturer catalogues.
• Provide quotes, availability, and delivery timelines for parts to customers and technicians.
• Process parts orders, invoices, returns, and special orders according to procedures.
• Receive, unpack, label, and stock incoming parts while maintaining inventory records.
• Maintain organized and clean parts department and storage area.

Skills

Customer service

Attention to detail

Organizational skills

Communication skills

Tech-savvy

Tools

Dealership management software

Parts catalogues

Job description

Jim Pattison Hyundai Northshore is looking for a friendly, organized, and tech-savvy Junior Parts Advisor to join the Parts Department.

As a Junior Parts Advisor, you’ll be an important part of the team and one of the first points of contact for customers for the Parts Department. You’ll help customers find the right parts, answer questions, assist with parts inquiries and orders, and support the team in keeping daily operations running smoothly.

Pay Range: $20.00to $23.00 hourly depends on the experience

This role reports to the Parts & Service Manager of the dealership.

A Day in the Life

• Greet customers professionally and assist with all parts inquiries in person, over the phone, and via email
• Accurately identify, locate, and source automotive parts using dealership systems and manufacturer catalogues
• Provide quotes, availability, and delivery timelines for parts to both retail customers and internal service technicians
• Process parts orders, invoices, returns, and special orders in accordance with dealership procedures
• Receive, unpack, label, and stock incoming parts shipments while maintaining accurate inventory records
• Pick and stage parts for the service department in a timely and organized manner
• Maintain an organized, clean, and efficient parts department and storage area
• Communicate effectively with technicians, service advisors, and suppliers to ensure smooth workflow and timely repairs
• Assist in monitoring and managing parts inventory levels and report discrepancies or shortages
• Ensure all customer and company information is handled with confidentiality and professionalism
• Contribute to a positive, team-oriented environment within the dealership
• Perform other duties as assigned

What We’re Looking For

• Previous experience in an automotive parts department or dealership environment is a strong asset
• Knowledge of automotive parts and systems is highly preferred
• Strong customer service skills with a professional, friendly, and helpful attitude
• Excellent attention to detail and accuracy in handling orders and inventory
• Strong organizational and time management skills with the ability to multitask in a fast-paced environment
• Comfortable using computer systems, parts catalogues, and dealership management software
• Reliable, punctual, and team-oriented with a strong work ethic
• Strong communication skills and ability to work collaboratively with technicians and service staff
• This is a moderately physical role that requires:
  • Frequent standing and walking throughout the parts department and dealership
  • Regular lifting, carrying, and moving of automotive parts and supplies (up to 50 lbs)
  • Reaching, bending, and shelving inventory items
  • Extended periods working at a computer and parts counter
  • Occasional use of equipment such as parts carts or pallet jacks
  • Working in a fast-paced automotive environment with occasional exposure to garage and warehouse conditions

What We Offer

• Competitive wages
• Comprehensive benefits package, including health, dental, and insurance
• Flexible schedules
• Unlimited opportunities for advancement, growth, and development
• Manufacturer led training opportunities
• Access to exclusive corporate discount programs
• Recognition and rewards programs
• A great team atmosphere and a positive, supportive working environment

This role requires successful candidates to complete a satisfactory satisfactory Driver’s Abstract.

We thank all applicants for their interest; however, only those selected for interviews will be contacted.

We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at [e-mail].