Automotive Parts Manager/Advisor

Timmins Hyundai; Timmins; On-site; CAD 50,000 - 58,000; Full time

Job summary

Timmins Hyundai in Timmins, Ontario is seeking a knowledgeable, customer-focused Parts Manager/Counter Person to join our fast-growing dealership. The role involves assisting both retail customers and service technicians with parts inquiries, orders, and inventory needs.

The ideal candidate is detail-oriented, organized, and comfortable working in a busy dealership environment. We offer competitive wages, employee discounts on parts and services, and opportunities for training and career

Qualifications

• Strong knowledge of automotive components and systems is required.
• Experience with parts counter operations is preferred but not mandatory.
• Excellent communication and customer-service skills are essential.

Responsibilities

• Assist customers and technicians at the counter, by phone, and by email with parts identification, availability, and pricing
• Process parts orders, returns, and warranty claims accurately
• Maintain parts inventory, including receiving, stocking, labeling, and organizing
• Provide excellent customer service and build positive relationships with clients
• Use dealership software to manage parts transactions
• Coordinate with the service department to ensure timely delivery of required parts
• Maintain a clean, organized parts area and follow all safety procedures

Skills

Parts knowledge

Customer service

Communication

Multitasking

Tools

Dealership software

Job description

We are a fast growing reputable Hyundai dealership in Timmins Ontario committed to delivering exceptional customer service and high-quality vehicle care. We are currently seeking a knowledgeable, customer-focused Parts Manage/Counter Personto join our dynamic team.

Position Overview

The Parts Person is responsible for assisting both retail customers and internal service technicians with parts inquiries, orders, and inventory needs. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced dealership environment.

Key Responsibilities

• Assist customers and technicians at the counter, by phone, and by email with parts identification, availability, and pricing
• Process parts orders, returns, and warranty claims accurately
• Maintain parts inventory, including receiving, stocking, labeling, and organizing
• Provide excellent customer service and build positive relationships with clients
• Use dealership software to manage parts transactions
• Coordinate with the service department to ensure timely delivery of required parts
• Maintain a clean, organized parts area and follow all safety procedures

Qualifications

• Previous automotive parts counter experience (Korean brands preferred) but not a must
• Strong knowledge of automotive components and systems
• Familiarity with dealership management systems
• Communication and customer-service skills
• Ability to multitask and work efficiently in a busy environment
• Valid Ontario driver’s license and clean driving record

What We Offer

• Competitive wages
• Employee discounts on parts and services
• Opportunities for training and career advancement
• Supportive, team-oriented work environment

Job Types: Full-time, Permanent

Pay: From $50,000.00 per year based on experience

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