Junior Marketing Specialist

District Realty; Ottawa; On-site; CAD 42,000 - 54,000; Full time

Job summary

District Realty is seeking a new Junior Marketing Specialist in Ottawa to help prospective residents discover homes and build engaging communities across our apartment portfolio.

You’ll be the first point of contact for rental inquiries by phone and email, support each property’s digital presence, and help create a vibrant resident experience through social media and community events.

Qualifications

• Experience in customer service, leasing, hospitality, sales, marketing or property management.
• Excellent written and verbal communication with a warm, professional phone manner.
• Strong organization and time-management with ability to manage several properties and deadlines.

Responsibilities

• Respond promptly to phone calls, emails, and online inquiries.
• Qualify prospective residents and guide them toward viewing or leasing steps.
• Maintain lead notes and follow-up activity in company systems.
• Coordinate with on-site teams on suite availability, pricing, and promotions.
• Create monthly social media calendars for apartment communities.
• Develop engaging social content across platforms and publish approved content.
• Monitor social channels and respond in a brand-aligned manner.
• Plan and host resident-focused events and partnerships.
• Support event logistics and post-event reporting.
• Track lead activity and share insights with marketing and operations teams.

Skills

Customer service

Leasing

Hospitality

Sales

Marketing

Property management

Communication

Organization

Social media content

Tools

CRM systems

Microsoft Office

Job description

We’re looking for an organized, friendly, and creative Junior Marketing Specialist to help prospective residents find their next home while building engaging communities across our apartment portfolio.

In this role,you’llbe a key first point of contact for rental inquiries by phone and email.You’llalso support each property’s digital presence throughsocial-mediaplanning and content creation and help bring residents together through community events.

Whatyou’lldo

• Respond promptly and professionally to incoming phone calls, emails, and online inquiries
• Qualify prospective residents, answer questions about available suites and communities, and guide leads toward booking a viewing or taking the next leasing step
• Maintainaccuratelead notes, follow-up activity, and prospect information in company systems
• Coordinate with on-site teams to stay current on suite availability, pricing, promotions, building features, and upcoming openings
• Create monthly social media calendars for apartment communities
• Develop engaging social content, including captions, graphics, short-form videos, stories, and posts that highlight suites, amenities,neighbourhoods, resident life, and leasing opportunities
• Schedule and publish approved content across platforms such as Instagram, Facebook, TikTok, and Google Business Profile
• Monitor social channels and respond to comments or messages in a professional,brand-aligned manner
• Plan, promote, and host resident-focused community events, including open houses, seasonal activities, welcome events, and local partnerships
• Support eventlogistics, including vendor coordination, supplies, signage, invitations, set-up, and post-event reporting
• Track lead activity, response times, social-media performance, and event participation, sharing insights and recommendations with the marketing and operations teams
• Support other leasing, marketing, and administrative initiatives as needed

What you bring

• Experience in customer service, leasing, hospitality, sales, marketing, or property management
• Excellent written and verbal communication skills, with a warm, professional phone manner
• Strong organization, time-management, and follow-up skills; you can confidently manage several properties, priorities, and deadlines at once
• A creative eye and genuine interest in social media, content creation, and community building
• Comfort creating content for Instagram, Facebook, TikTok, and similar platforms
• Confidence hosting events and interacting with residents, prospects, vendors, and on-site teams
• A proactive, service-focused mindset and the ability to work independently while collaborating closely with others
• Strong attention to detail and ability tomaintainaccuraterecords
• Proficiencywith Microsoft Office; experience with CRM, leasing, or property-management platforms is an asset

This is an opportunity to combine leasing support, digital marketing, and resident experience in a fast-paced multifamily environment.You’llhelp create great first impressions for prospective residents, strengthen the online presence of our communities, and contribute to events that make residents feel at home.