Leasing & Community Marketing Associate

District Realty; Ottawa; On-site; CAD 50,000 - 55,000; Full time

Benefits offered by this job

Company events

Company pension

Dental care

Extended health care

On-site gym

Job summary

District Realty in Ottawa is seeking a Junior Leasing & Community Marketing Coordinator who is organized, friendly, and creative to help prospective residents find their next home while building engaging communities across our apartment portfolio.

Responsibilities include responding to inquiries, qualifying leads, coordinating with on-site teams, creating social content and calendars, hosting events, and tracking performance to support a thriving resident experience.

Qualifications

• Experience in customer service, leasing, hospitality, sales, marketing, or property management.
• Excellent written and verbal communication skills, with a warm, professional phone manner.
• Strong organization, time-management, and follow-up skills; you can confidently manage several properties, priorities, and deadlines at once.
• A creative eye and genuine interest in social media, content creation, and community building.
• Comfort creating content for Instagram, Facebook, TikTok, and similar platforms.
• Experience using Canva or comparable design tools.
• Confidence hosting events and interacting with residents, prospects, vendors, and on-site teams.
• A proactive, service-focused mindset and the ability to work independently while collaborating closely with others.
• Strong attention to detail and ability to maintain accurate records.
• Proficiency with Microsoft Office; experience with CRM, leasing, or property-management platforms is an asset.

Responsibilities

• Respond promptly and professionally to incoming phone calls, emails, and online inquiries.
• Qualify prospective residents, answer questions about available suites and communities, and guide leads toward viewing or leasing steps.
• Maintain accurate lead notes, follow-up activity, and prospect information in company systems.
• Coordinate with on-site teams to stay current on suite availability, pricing, promotions, and openings.
• Create monthly social media calendars for apartment communities.
• Develop engaging social content, including captions, graphics, short-form videos, stories, and posts.
• Schedule and publish content across platforms such as Instagram, Facebook, TikTok, and Google Business Profile.
• Monitor social channels and respond to comments or messages professionally.
• Plan, promote, and host resident-focused community events; handle logistics.
• Track lead activity, response times, social-media performance, and event participation; share insights with teams.
• Support other leasing, marketing, and administrative initiatives.

Skills

Customer service

Leasing

Hospitality

Sales

Marketing

Property management

Communication

Organization

Social media

Content creation

Event hosting

Tools

Canva

CRM software

Property-management platforms

Microsoft Office

Job description

District Realty in Ottawa is seeking a Junior Leasing & Community Marketing Coordinator who is organized, friendly, and creative to help prospective residents find their next home while building engaging communities across our apartment portfolio.

Responsibilities include responding to inquiries, qualifying leads, coordinating with on-site teams, creating social content and calendars, hosting events, and tracking performance to support a thriving resident experience.