Community Manager

Jobtailor; Kingston; On-site; CAD 42,000 - 65,000; Full time

Job summary

KEILTY is seeking a dedicated on-site leasing professional to lead lease-up efforts at a new Kingston community. You will conduct tours, follow up on inquiries, process applications, and convert pre-leases to stabilize occupancy.

You will collaborate with construction and development partners on readiness and move-ins, and drive resident programming and communications. Responsibilities include managing tours, screening, lease execution, responding to resident inquiries, and supporting marketing

Qualifications

• Experience in residential property management, leasing, hospitality, or a comparable service-driven role.
• Comfort with sales and leasing, including tours, follow-up, and closing.
• Knowledge of Ontario's Residential Tenancies Act or willingness to learn quickly.
• Strong written and verbal communication skills.
• Solutions-focused mindset and good judgment.

Responsibilities

• Lead lease-up by tours, inquiries, and pre-lease conversions.
• Coordinate deficiency walkthroughs, suite readiness, and move-ins.
• Establish resident programming and communications for the community.
• Manage tours, applications, screening, and lease execution.
• Support marketing campaigns, promotions, and local market research.
• Serve as primary resident contact and respond to inquiries and service requests.
• Build community through resident engagement and events.
• Oversee move-ins/move-outs and enforce lease terms.
• Coordinate maintenance, unit turnovers, and vendor work.
• Inspect property for cleanliness, safety, and brand standards.
• Collaborate with contractors and internal teams.
• Maintain resident records and lease documentation in PM system.
• Monitor property performance and assist accounts receivable and budgeting.
• Handle rent arrears, notices, and invoicing.

Skills

Sales & Leasing

Communication

Organizational Skills

Problem Solving

Education

Ontario Driver's Licence

Tools

Entrata

Property Management Software

Job description

• Lead lease-up and occupancy by touring the model suite, following up on enquiries, converting pre-leases, and driving the building to stabilized occupancy
• Work with construction and development partners on deficiency walkthroughs, suite readiness, amenity turnover, and initial resident move-ins
• Establish resident programming, communications, and social presence for the new community
• Lead leasing activity including enquiries, tours, applications, screening, and lease execution
• Support marketing campaigns, promotions, social media, and local market research
• Serve as the primary resident contact and respond to enquiries, concerns, and service requests
• Build community through resident engagement, events, and communications
• Manage move-in and move-out processes and enforce community policies and lease terms
• Coordinate maintenance, unit turnovers, vendor work, and emergency response
• Inspect the property to uphold cleanliness, safety, and brand standards
• Collaborate with contractors, service providers, and internal teams
• Maintain resident records, lease documentation, and communication logs in the property management system
• Monitor property performance, support Accounts Receivable, and manage expenses within approved budgets
• Handle rent arrears, notices, and invoicing
• Represent KEILTY as the on-site community ambassador
• Perform additional duties and projects as assigned

Requirements

• Experience in residential property management, leasing, hospitality, or a comparable service-driven role
• Comfort with sales and leasing, including tours, follow-up, and closing
• Working knowledge of Ontario's Residential Tenancies Act and Landlord and Tenant Board processes, or willingness to learn quickly
• Strong written and verbal communication skills
• Sound judgment and a solutions-focused mindset
• Confidence with property management software and ability to learn new systems
• Entrata experience is an asset, not a requirement
• Ability to organize tours, trades, and resident requests simultaneously
• Valid Ontario driver's licence and access to a vehicle
• Availability for occasional evenings and weekends during lease-up

Core Competencies

Demonstrates expertise in residential property management, leasing processes, and community engagement, with a strong focus on resident relations and operational efficiency. Proficient in managing move-in and move-out processes while ensuring compliance with Ontario's Residential Tenancies Act.

Highest-signal resume keywords

• Residential Property Management
• Leasing Activity Management
• Ontario's Residential Tenancies Act Knowledge
• Property Management Software Proficiency
• Community Engagement and Programming

ATS Optimization Keywords

Hard Skills

• Lease Execution
• Enquiry Follow-Up
• Property Inspections
• Budget Management
• Rent Arrears Handling
• Unit Turnovers
• Vendor Coordination
• Marketing Campaign Support
• Social Media Management
• Documentation Maintenance

Soft Skills

• Strong Communication Skills
• Sound Judgment
• Solutions-Focused Mindset
• Organizational Skills
• Confidence in Sales

Certifications & Qualifications

• Valid Ontario Driver's Licence

Industry Keywords

• Residential Leasing
• Community Ambassador
• Service-Driven Role
• Deficiency Walkthroughs
• Amenity Turnover

Tools & Technologies

• Entrata
• Property Management Software