Junior Installer

Reliance Home Comfort; Edmonton; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Tools provided and training

Tuition reimbursement & apprentice top

Commission/bonuses

Stable, predictable schedule

Diversity & inclusive culture

President’s Club trip opportunity

Job summary

Reliance Home Comfort is seeking a Junior Installer. You will learn and grow as part of a team that values customer care while repairing and maintaining HVAC and gas appliances. The role includes installation support, field or warehouse work, and potential commissions based on performance.

Applicants should have Grade 12 or equivalent, a Class 5 Driver’s License, and 1–3 years of related field experience. The position requires flexibility for rotating shifts and physical work in various

Qualifications

• Completed a minimum of Grade 12 or equivalent.
• Must have at least a Class 5 Driver’s License.
• 1–3 years of field experience in service of Water Heaters & HVAC equipment would be an asset.
• Be willing and able to work rotating shifts and standby duties as required.
• Physically capable of performing all work required, including lifting up to 15 kg and working in various weather.

Responsibilities

• Repair and perform maintenance on HVAC equipment and accessories per manufacturer specifications and local codes.
• Ensure safe operation of gas appliances and instruct customers on proper care.
• Be flexible to work in service, water heater installation, or assistance roles in field or warehouse.
• Create positive relationships with customers and promote other company products and services.
• Communicate clearly and solve problems to ensure customer satisfaction.

Skills

Customer service

Communication

Problem solving

Punctuality

Education

Grade 12 or equivalent

Class 5 Driver’s License

Job description

Find Your Limitless with Reliance

By joining Reliance as a Junior Installer,you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth, and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!

What will you do?

• Learn and grow as an important part of a team that cares about Reliance and its customers.
• Responsible to professionally repair and perform maintenance on HVAC equipment and accessory items in accordance with manufacturer specifications and local codes.
• Ensure the safe operation of all Gas appliances and correctly instruct customers on proper care and maintenance.
• Be flexible to work in service, water heater installation, and or assistance roles/duties, in the field or in the warehouse, in assigned areas and surrounding areas as assigned.
• Willing to learn and grow as part of a progressive customer service-oriented team and be flexible to the work assigned in the spirit of this multi-functional role.
• Responsible for creating a positive relationship with customers, offering for sale other company products and services.
• Demonstrate ability to communicate and problem solve to ensure customer satisfaction.

What do we offer?

• The tools you need to succeed – including the tools for the job and fully stocked trucks as well as ongoing skills training and professional development programs
• Competitive wages with opportunity to earn additional commissions and bonuses
• Fully paid tuition and apprentice leave top-up for eligible Team Members
• Consistent work with a predictable and stable work schedule
• An award-winning and one of Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team
• A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination

What do you bring?

• A growth mindset: above all else, we’re looking for people who are dependable, ambitious and want to grow with Reliance

• Completed a minimum of Grade 12 or equivalent
• Must have at least a Class 5 Driver’s License
• 1-3 years of field experience in service of Water Heaters & HVAC equipment, would be an asset.
• Be willing and able to work rotating shifts and standby duties as required
• Must be physically capable of performing all work required of this position, i.e. occasional lifting of 15 kg up to shoulder height, frequent bending, occasional squatting/kneeling, working inside and outside in all types of weather within environments that can be dusty and/or slippery
• Must be able to communicate clearly and effectively, both in written and verbal communications
• Must have strong interpersonal and problem-solving skills
• Must have outstanding customer service skills
• Very punctual and dependable.
• Maintain company vehicle to neat clean and safe standard

Why Reliance?

As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and Team Members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, wellness, diversity, inclusivity, and prudent governance. Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit www.reliancehomecomfort.com

Vacancy Type: existing vacancy

Use of Artificial Intelligence (AI):

We use AI‑enabled tools to support parts of our selection process; however, every hiring decision is reviewed and finalized by our people.

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