Junior Digital Experience Specialist

Insight Global; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

Insight Global is seeking a detail-oriented content specialist to build and maintain digital experiences across the retailer's online platform. You will translate campaign calendars and marketing briefs into homepage experiences, landing pages, and other onsite content using Contentful.

The role combines hands-on content creation, QA, stakeholder coordination, and strategic thinking about the online customer journey, with a fast-paced environment during peak campaigns and holidays.

Qualifications

• Candidate should have experience turning campaign calendars into homepage and landing page content.
• Experience with CMS/digital content management platforms beyond Contentful is a plus.
• Strong attention to detail and ability to QA digital content.

Responsibilities

• Translate campaign calendars and briefs into homepage experiences, landing pages and on-site content.
• Create and maintain homepage experiences and landing pages using Contentful.
• Coordinate with stakeholders across teams to align on online customer journeys.
• Perform content QA and validation to ensure accuracy and quality during high-volume periods.

Skills

Organizational skills

Communication skills

Learning agility

Contentful CMS

Content creation and maintenance (web)

Campaign translation to web

Content QA and validation

Education

Bachelor's degree in marketing or communications

Tools

Contentful

Job description

• Strong organizational skills with the ability to manage multiple priorities, deadlines, and campaign launches simultaneously
• Excellent communication skills and the ability to collaborate effectively with cross-functional teams
• Ability to quickly learn new processes, tools, and workflows with minimal supervision
• Experience working with Contentful or other CMS/digital content management platforms
• Experience building and maintaining homepage experiences, landing pages, and other digital content
• Understanding of how to translate campaign calendars and marketing briefs into customer-facing web experiences
• Strong attention to detail and experience performing content QA and validation

Nice to Have

• Bachelor's Degree within a marketing or communications field

Job Description

You will join a large Retail Client on their Online Shopping Experience team, helping build and maintain the digital experiences customers interact with across the website. This role is responsible for translating campaign and promotional calendars into homepage experiences, landing pages, and other onsite content using Contentful.

The position combines hands-on content creation, QA, stakeholder coordination, and strategic thinking around the online customer journey. The ideal candidate is highly organized, communicates effectively across teams, and can quickly adapt to new processes and priorities in a fast-paced environment, particularly during high-volume campaign periods leading into the holiday season.

We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.