Digital Content Publisher

Brobston Group; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

Brobston Group is seeking a Digital Content Publisher in Toronto to publish and maintain content across our website and digital apps. You will coordinate with cross-functional teams to deliver accurate, polished content and enhance the online customer experience.

You will manage CMS workflows, optimize usability, and ensure timely asset delivery while aligning with publication schedules. This role requires 2+ years in CMS, content management, and web platforms.

Qualifications

• Undergraduate degree in business, technology, e-commerce, or related field.
• At least 2 years experience with a CMS and online content management.
• Experience with Shopify, WordPress, or Squarespace; HTML/CSS knowledge.
• Knowledge of usability best practices and UX/UI standards.
• Strong attention to detail and organizational skills.
• Ability to work in agile environment and occasional outside hours.

Responsibilities

• Upload and publish website and digital application content, images, and assets using the content management system.
• Organize assets, maintain publication schedules, and ensure content is timely, accurate, and current.
• Coordinate with internal partners on customer journeys, content needs, and asset delivery.
• Audit live and test sites for errors and usability issues, escalating and tracking resolutions as needed.
• Conduct competitor analysis to identify trends, benchmark performance, and find opportunities for growth.

Skills

CMS expertise

Website management

CMS platforms

HTML/CSS basics

UX/UI knowledge

Information architecture

Web + mobile UX

Detail orientation

Communication

Agile working

Education

Bachelor’s degree

Job description

Summary

The Digital Content Publisher supports the e-commerce team by publishing and maintaining content across the website and digital applications. This role coordinates with cross-functional partners to deliver accurate, polished content and improve the online customer experience.

Responsibilities

• Upload and publish website and digital application content, images, and assets using the content management system.
• Organize assets, maintain publication schedules, and ensure content is timely, accurate, and current.
• Coordinate with internal partners on customer journeys, content needs, and asset delivery.
• Audit live and test sites for errors and usability issues, escalating and tracking resolutions as needed.
• Conduct competitor analysis to identify trends, benchmark performance, and find opportunities for growth.

Requirements

• Undergraduate degree in business, technology, e-commerce, or a related discipline.
• At least 2 years of experience with a CMS, website management, and online standards.
• Experience with website platforms such as Shopify, WordPress, or Squarespace; HTML/CSS knowledge is an asset.
• Knowledge of usability best practices, UX/UI standards, information architecture, and web and mobile user experience.
• Strong attention to detail, organization, communication, analytical, and problem-solving skills.
• Ability to manage priorities in an agile environment and periodically work outside typical office hours.