Junior Automotive Parts Advisor

Trotman Auto Group - Shared Services; Surrey; Vor Ort; CAD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Mental wellness support

TAG University

Zusammenfassung

Genesis Langley is seeking a Junior Parts Advisor to join the team. The role emphasizes delivering excellent customer service at the parts counter, promoting parts and accessories, and supporting service and sales with timely parts delivery.

Training will be provided; prior dealership experience is a plus but not required. The position offers a full-time schedule, a positive work environment, and ongoing development through TAG University and leadership programs.

Qualifikationen

• Excellent customer service and communication skills.
• Strong organizational and time‑management abilities.
• Proficiency in English (written and verbal).
• Strong interpersonal skills with the ability to build relationships.

Aufgaben

• Provide excellent service to internal and external customers at the parts counter.
• Communicate and promote parts, accessories, and current specials.
• Maintain high customer satisfaction by addressing issues promptly.
• Support Service Advisors by providing accurate labour estimates when needed.
• Collaborate with Service and Sales teams to ensure timely parts delivery.
• Process payments for retail customers when required.
• Stock inventory, maintain an organized warehouse, and assist with inventory counts.
• Stay current with manufacturer warranty procedures and liaise with factory representatives.
• Support the department with housekeeping tasks and product knowledge updates.
• Communicate clearly about backorders, delays, or delivery concerns.
• Take on additional duties as assigned by Management.

Kenntnisse

Customer service

Communication

Time management

Organizational skills

Interpersonal skills

Jobbeschreibung

Looking for an exciting opportunity in Langley with one of Canada’s top automotive employers? Join Genesis Langley , part of Trotman Auto Group, proudly recognized as one of Canada’s Best Managed Companies!

We’re looking for an enthusiastic, motivated individual who has a passion for vehicles, enjoys working collaboratively with others, and is eager to learn, develop new skills, and grow their career in the automotive industry. If you bring a positive attitude, a willingness to learn, and a team-first mindset, we’d love to hear from you!

Why Work With Us?

At Genesis Langley, we don’t just supply parts, we support technicians, customers, and the entire dealership operation. As a Junior Parts Advisor, you’ll play a key role in ensuring a smooth workflow, exceptional service, and strong customer experience.

What We Offer:

A rewarding career with a top automotive group in BC

Comprehensive benefits — medical, dental, and mental wellness support

A fun, energetic, and supportive workplace culture

A work environment that values work‑life balance

Career Growth & Development — TAG University, TAG Leadership Academy, and ongoing training opportunities

Who We’re Looking For:

Previous dealership experience is considered a strong asset but is not required as we’re happy to provide training to the right candidate

Excellent customer service and communication skills

Strong organizational and time‑management abilities

Comfortable working in a fast‑paced environment with multiple deadlines

Ability to lift up to 50 lbs and stand for extended periods

Valid Class 5 driver’s license with a clean driver’s abstract

Proficiency in English (written and verbal)

Strong interpersonal skills with the ability to build relationships with customers, technicians, and teammates

Group bonus program based on total parts sales

Schedule: Full-Time

What Your Day Will Look Like:

Provide excellent service to both internal and external customers at the parts counter

Communicate and promote parts, accessories, and current specials

Maintain high customer satisfaction by addressing issues promptly

Support Service Advisors by providing accurate labour estimates when needed

Collaborate with Service and Sales teams to ensure timely parts delivery

Process payments for retail customers when required

Stock inventory, maintain an organized warehouse, and assist with inventory counts

Stay current with manufacturer warranty procedures and liaise with factory representatives

Support the department with housekeeping tasks and product knowledge updates

Communicate clearly about backorders, delays, or delivery concerns

Take on additional duties as assigned by Management

Trotman Auto Group is an equal ‑ opportunity employer. Only selected candidates will be contacted. By submitting an application, you consent to Trotman Auto Group and its affiliates collecting, using, and disclosing personal information, including contacting previous employers and references, for recruitment purposes in accordance with BC's Personal Information Protection Act (PIPA).