Junior Parts Advisor — Growth, Training & Benefits

Trotman Auto Group - Shared Services; Surrey; In loco; CAD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Dental benefits

Mental wellness support

TAG University

Descrizione del lavoro

Genesis Langley is seeking a Junior Parts Advisor to join the team. The role emphasizes delivering excellent customer service at the parts counter, promoting parts and accessories, and supporting service and sales with timely parts delivery.

Training will be provided; prior dealership experience is a plus but not required. The position offers a full-time schedule, a positive work environment, and ongoing development through TAG University and leadership programs.

Competenze

• Excellent customer service and communication skills.
• Strong organizational and time‑management abilities.
• Proficiency in English (written and verbal).
• Strong interpersonal skills with the ability to build relationships.

Mansioni

• Provide excellent service to internal and external customers at the parts counter.
• Communicate and promote parts, accessories, and current specials.
• Maintain high customer satisfaction by addressing issues promptly.
• Support Service Advisors by providing accurate labour estimates when needed.
• Collaborate with Service and Sales teams to ensure timely parts delivery.
• Process payments for retail customers when required.
• Stock inventory, maintain an organized warehouse, and assist with inventory counts.
• Stay current with manufacturer warranty procedures and liaise with factory representatives.
• Support the department with housekeeping tasks and product knowledge updates.
• Communicate clearly about backorders, delays, or delivery concerns.
• Take on additional duties as assigned by Management.

Conoscenze

Customer service

Communication

Time management

Organizational skills

Interpersonal skills

Descrizione del lavoro

Genesis Langley is seeking a Junior Parts Advisor to join the team. The role emphasizes delivering excellent customer service at the parts counter, promoting parts and accessories, and supporting service and sales with timely parts delivery.

Training will be provided; prior dealership experience is a plus but not required. The position offers a full-time schedule, a positive work environment, and ongoing development through TAG University and leadership programs.