Junior Account Manager – Events Industry | Full Training Provided

Business Show Media Ltd; Toronto; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Full training and mentoring

Career progression opportunities

Exposure to international events

Team events and travel opportunities

Job summary

Business Show Media is hiring a Junior Account Manager in Toronto, Canada. This role offers full training and a path into account management within the events industry, with opportunities to develop client management and event coordination skills.

You will support exhibitors from onboarding to event delivery, building relationships, coordinating contracts and deadlines, and delivering a high-quality experience at our international exhibitions.

Qualifications

• Onboarding and relationship management with exhibitors.
• Experience in administration or customer service preferred.
• Organisational skills and attention to detail essential.
• Ability to coordinate contracts, deadlines and payments.

Responsibilities

• Manage onboarding for new exhibitors and sponsors.
• Build and maintain positive client relationships.
• Coordinate contracts, documentation and deadlines.
• Communicate with clients by telephone and email.
• Support clients with event preparations and requirements.
• Follow up on outstanding documentation and payments.
• Handle client queries professionally.
• Work closely with Sales, Marketing and Operations.
• Maintain CRM client records accurately.
• Support exhibitors during live events.
• Ensure high standard of service throughout the client journey.

Skills

Account management

Customer service

Organization & time management

Communication skills

Sales coordination

Tools

CRM software

Job description

Junior Account Manager – Events Industry | Full Training Provided

Location: Downtown Toronto, Canada | Office-Based
Hours: Monday – Friday, 8:30am – 5:30pm
Salary: $50,000 – $60,000 CAD Basic + Commission
Start Date: Early January

Build a Career in Account Management

Business Show Media is looking for an organised, personable and commercially minded individual to join our Toronto team as a Junior Account Manager.

This is an excellent opportunity for someone looking to move into account management, client services or the events industry.

You may already have experience in administration, reception, customer service or office support. Previous account management experience isn't essential, as full training and ongoing mentoring will be provided.

About the Role

You’ll work closely with our exhibitors and sponsors, supporting them throughout their journey with our international business exhibitions.

From initial onboarding through to event delivery, you'll help ensure clients receive an excellent experience while developing strong professional relationships.

This is a varied position combining client communication, administration, relationship management and commercial awareness.

What You’ll Be Doing

• Managing the onboarding process for new exhibitors
• Building and maintaining positive client relationships
• Coordinating contracts, documentation and important deadlines
• Communicating with clients by telephone and email
• Supporting clients with event preparations and requirements
• Following up on outstanding documentation and payments
• Handling client queries and resolving issues professionally
• Working closely with Sales, Marketing and Operations
• Maintaining accurate client information within our CRM
• Supporting exhibitors during live events
• Ensuring clients receive a high standard of service throughout their journey

Who We're Looking For

This role would suit someone with experience in:

• Administration or office support
• Reception or front-of-house
• Customer service or client support
• Hospitality or retail
• Sales coordination
• Account administration

We’re particularly interested in people who are:

• Professional and confident communicators
• Highly organised with excellent attention to detail
• Comfortable managing multiple priorities
• Proactive and willing to take ownership
• Friendly and confident building relationships
• Keen to learn and develop professionally

What We Offer

• $50,000 – $60,000 CAD basic salary
• Full training and ongoing mentoring
• Clear career progression opportunities
• Exposure to international events and exhibitions
• Opportunities to develop commercial and client management skills
• A collaborative, professional office environment
• Team events and international travel opportunities

A Career, Not Just a Job

As you develop your experience and demonstrate your capabilities, there will be opportunities to progress into Senior Account Management, Account Management Leadership and wider commercial positions.

If you're organised, personable and looking for an opportunity to develop a long-term career within an international events business, we'd love to hear from you.