Junior Account Manager

Rengo Holdings; London; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

Rengo Holdings is seeking a dynamic candidate to engage and manage a travel portfolio across North America, focusing on Entertainment, Grassroot Sports, NCAA & USport programs. You will provide travel, event, and software services to strengthen existing industry relationships and boost program performance.

The role emphasizes growth through key account partnerships, optimizing processes with internal tools like Slack, Clickup, and Hubspot, and supporting cross-functional teams to deliver

Qualifications

• Establish and exceed sales goals, target accounts, and opportunities to grow the company and affiliates.
• Contract Management.
• Engage in constant operation improvements.
• Travel throughout Canada and the United States as required.
• Covering for colleagues where required.
• Engage management in the opportunity for growth and development to reach goals set up in onboarding and interviews.
• Some evening and weekend work required.

Responsibilities

• Liaise with superiors to make decisions for operational activities and set strategic goals
• Work with members of different teams to create efficiencies and growth within the team
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
• Oversee customer support processes and organize them to enhance customer satisfaction
• Learn and expand offerings within the company including internal operational tools like Slack, Clickup, and Hubspot
• Manage relationships/agreements with external partners vendors
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics
• Other duties as required

Job description

• Engage and manage a travel portfolio of Entertainment, Grassroot Sports, NCAA & USport athletic programs across North America
• To provide excellent travel, event, and software services to enhance existing industry relationships and program performance
• To create growth through managing key account partnerships
• To maximize Tournkey sales by developing and maintaining relationships with industry partners.
• Improve and refine processes and procedures to maximize efficiencies
• Develop a wide range of industry skills enabling future growth and leadership opportunities

Key Responsibilities:

• Liaise with superiors to make decisions for operational activities and set strategic goals
• Work with members of different teams to create efficiencies and growth within the team
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
• Oversee customer support processes and organize them to enhance customer satisfaction
• Learn and expand offerings within the company including internal operational tools like Slack, Clickup, and Hubspot
• Manage relationships/agreements with external partners/vendors
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics
• Other duties as required

Requirements

Establish and exceed sales goals, target accounts, and opportunities to grow the company and affiliates

Contract Management

Engage in constant operation improvements

Travel throughout Canada and the United States as required (If applicable)

Covering for colleagues where required

Engage management in the opportunity for growth and development to reach goals set up in onboarding and interviews

Some evening and weekend work required

About the Company

Rengo Holdings (RH) is a growing portfolio of event, service, and technology companies. Recognizing the increasing costs related to participating in travel and events, RH is committed to identifying ways to decrease costs and ensure there is an opportunity for all to play and travel globally.
Inside of RH, our team is built on decades of experience in the event and travel world. We've spent the last 3-years modernizing our team and introducing new tools and software to our existing customer base. Our team is changing the way users experience events and travel. Find out how you can be a part of the sports technology boom and join our exciting team.