SMB/Mid-Market Account Executive

Collage; Canada; Híbrido; CAD 113.000 - 198.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work environment

Competitive salary

Health benefits

Generous PTO

Parental leave

Descripción de la vacante

RocketRez is seeking an SMB/Mid-Market Account Executive who will own a territory of mid-market accounts, build pipeline, run discovery, and close new logo business. You will forecast with confidence and treat the sales process as a craft, sourcing pipeline and selling on quantifiable ROI.

Location is Canada/US with a hybrid environment; you will collaborate with leaders across Sales, Product, Customer Success, and Executive Leadership to challenge yourself and succeed.

Formación

• Battle-tested experience: You’ve progressed from prospecting to closing with a proven quota track record.
• Proactive ownership: You create pipeline and drive deals without prompts.
• Intellectual honesty: You flag risk early, even when the news isn’t good.
• Coachability: You seek feedback and adapt behavior accordingly.
• Resilience & drive: You stay productive and positive through setbacks.
• Will to win: You’re competitive and driven to win, not coast on base salary.

Responsabilidades

• Self-source pipeline through multi-channel outbound with a territory plan.
• Maintain healthy pipeline coverage and CRM hygiene.
• Conduct discovery to uncover business problems and ROI, qualify opportunities.
• Position RocketRez against competitors with product knowledge.
• Map buyers and influencers and build multi-thread relationships.
• Forecast and drive deals to closure with evidence-based reasoning.
• Represent pricing and terms, address objections, and push toward a decision.
• Keep CRM data clean and current through the deal lifecycle.

Conocimientos

Quota carrying

Pipeline ownership

Discovery & ROI

Executive engagement

Forecasting

Resilience

Negotiation

Descripción del empleo

RocketRez is an all-in-one cloud platform behind some of the fastest growing tours & attractions.RocketRez is an all-in-one cloud platform built for tours and attractions. Our software helps operators manage ticketing, admissions, memberships, pricing, payments, and guest experiences from a single platform.If you’re passionate about people, technology solutions, travel, and ideally exciting attractions, this just may be the career opportunity for you!

The Role

As an SMB/Mid-Market Account Executive,you'llown a territory of mid-market prospect accounts, buildingpipeline, running discovery, navigating buying committees, and closing new logo business you can forecast with confidence.This role is built for a rep who treats the sales process as a craft: someone who self-sources pipeline,sells onquantifiable business value, multi-threads into economic buyers, and calls their number honestly — win or lose.

Location: We are looking for candidates both in Canada and the US.

*This is an evergreen job posting but we will be reviewing & reaching out to candidates quite regularly.*

What You'll Do

• Self-source pipeline through consistent, multi-channel outbound, prioritize best-fit accounts with a written territory plan, and conduct thoughtful account research before every customer engagement
• Keep healthy pipeline coverage andaccurateCRM hygiene at all times
• Run deepdiscoveryto uncover business problems, impact, and decision process. Consistently qualify opportunities using a structured salesmethodology, then sell on quantifiable ROI
• Develop strong product and competitive knowledge to confidently positionRocketRezagainst competitive alternatives and align our solutions to each customer's desired business outcomes
• Map every buyer, influencer, and blocker at an account, and multi-thread relationships so no single contact change stalls a deal
• Reach and align economic buyers, and equip internal champions to sell on your behalf
• Own and quarterback the deal — clear next steps, dates, and the right resources (SEs, execs, product, onboarding) pulled in at the right time
• Build mutual action plans with buyers and find creative solutions in deal structure and negotiation to keep momentum
• Forecast and call the number honestly, advancing deals based on evidence rather than optimism, and surfacing risk early
• RepresentRocketRez'spricing and commercial terms with confidence, isolate real objections, and drive to a decision point
• Keep opportunity data clean and current in the CRM throughout the deal lifecycle

What You'll Bring

We'relooking for the traits that predict whether someoneactually adoptsthis motion, not just talks about it:

• Battle-tested experience: You’ve worked your way up from prospecting to closing and you’ve carried a quota long enough to have a real proven track record, not just a good few quarters.
• Proactive ownership:You create pipeline and drive deals without being pushed.
• Intellectual honesty:You call deals straight and flag risk early, even whenit'sbad news.
• Coachability:Youseek outfeedback and visibly change your behavior in response.
• Resilience & drive:You stay productive and positive through setbacks.
• Will to win:You'recompetitive and driven to win — you play to earn, not to coast on base salary.

Bonus Points if You Have

• Experience selling B2B SaaS solutions into the tours and attractions industry or an adjacent industry such as ticketing, hospitality, entertainment, recreation, travel, museums, or venue management.
• A track recordof winning competitive new logo business, meetingorexceedsales quotas consistentlyand displacing incumbentvendorswith creative solutions.
• Experience working in or selling to businesses with seasonal operations and high transaction volumes.

WhatYou’llGet

We'relooking for someone who wants to grow alongside a high-performing team, take ownership of meaningful work, and make a measurable impact on our customers andbusiness. In return,here'swhat you can expect:

• Sell a market-leading SaaS platform to innovative toursandattractions operators.
• Partner with experienced leaders across Sales, Product, Customer Success, and Executive Leadership who will challenge you, support your growth, and help you succeed.
• Work alongside Solution Engineers, Product, Marketing, and Onboarding to deliver a seamless buying experience and set customers up for long-term success.
• Join a team that values honest feedback, continuous improvement, and doing the right thing for customers.
• Build your career in a growing company where high performers have opportunities to expand their scope and impact.

Why RocketRez

AtRocketRez, we believePeople Come First,and that includes every team member.We’rebuilding an environment where each person is empowered to do their best work through real connection, development, and just the right amount of fun.Here’swhat you can expect:

• Make an immediate impactin a high-growth company shaping the future of tour and attraction software
• Work in a hybrid environment.Winnipeg-based team members collaborate in our HQ, while others work remotely across Canada, the US, and Ecuador with flexibility and trust
• Join a collaborative, thoughtful, and driven teamthat’sfocused on doing right by the customer and each other
• Competitive salaries, generous paid time off, retirement benefits, health insurance, and supportive parental leave
• Be yourself!We hire from and for a wide range of backgrounds and experiences, because diversity strengthenseverythingwe do
• Grow with usas we continuously improve and build a product andculturewe’reproud of

Our Core Values

• Win With Integrity
• Assume Positive Intent
• People Come First
• Teamwork Drives Results

We’rebeyond excited thatyou’reinterested in joiningRocketRezand wecan’twait to meet you!

RocketRez is an equal opportunity employer. If you need accommodations at any stage, contact [e-mail].