Jobs (Calgary): Part-Time House Manager – University of Calgary

Theatre Alberta; Calgary; On-site; CAD 21,000 - 30,000; Part time

Job summary

Theatre Alberta is seeking a Recurring Part-time House Manager for the University Theatre Services facilities at the University of Calgary. The role reports to the Admin and Front of House Manager and supervises part-time student staff during events.

Peak periods include October–December and March–June, with mainly evening and weekend shifts, plus occasional daytime shifts. Responsibilities include ensuring audience satisfaction, coordinating front of house needs, training staff, and managing

Qualifications

• Experience as a house manager or strong knowledge of front of house procedures.
• Strong supervisory, communication and customer service skills.
• Flexibility to work evenings and weekends as required.
• Fine arts background or knowledge of university community is an asset.

Responsibilities

• Ensure audience satisfaction and safety during events; respond quickly to issues.
• Coordinate front of house operations and staff duties with stage management.
• Train new front of house staff and supervise part-time student staff.
• Maintain box office, concession floats and deposits; update payroll records.

Skills

House manager experience

Front of house procedures

Supervisory skills

Customer service

Flexibility under pressure

Fine arts background

University community knowledge

Job description

Home » Blog » Jobs (Calgary): Part-Time House Manager – University of Calgary

The Virgin Trial – Alberta Theatre Projects The Virgin Trial
Alberta Theatre Projects

Directed by: Glynis Leyshon
Written by: Kate Hennig
Actors Pictured: Nigel Shawn Williams, Jamie Konchak, Emma Houghton, Conrad Belau & Sarah Orenstein
Set Design: Scott Reid.
Lighting Design: David Fraser
Costume Design: Heather Moore
Photo: Benjamin Laird

Photo Credits

Directed by: Glynis Leyshon
Written by: Kate Hennig
Actors Pictured: Nigel Shawn Williams, Jamie Konchak, Emma Houghton, Conrad Belau & Sarah Orenstein
Set Design: Scott Reid.
Lighting Design: David Fraser
Costume Design: Heather Moore
Photo: Benjamin Laird

Jobs (Calgary): Part-Time House Manager – University of Calgary

Jobs (Calgary): Part-Time House Manager – University of Calgary

The Theatre Services within the Faculty of Arts is currently seeking a Recurring Part-time House Manager.

Reports to the Admin and Front of House Manager. Supervises part-time student front of house staff (ushers, cashiers, concession staff) during events at University Theatre Services facilities. The position has a high degree of independence during events. Peak periods of work are October-December and March-June. Consists primarily of evening and weekend shifts, with some daytime shifts April-June. Occasional extended shifts and shift work is required. Ensures the smooth operation of front of house activities during events. Trains new staff on-the-job. Assists Admin and Front of House Manager in training and evaluating staff.

Summary of Key Responsibilities (job functions include but are not limited to):

• Audience satisfaction – patrons treated respectfully; any special needs met, any problems addressed quickly, safety ensured in emergencies.
• Sponsor satisfaction – all front of house needs met; any concerns addressed quickly.
• Staff – relevant event information and specific duties communicated to staff, supervision of staff to ensure duties carried out correctly, event information discussed with stage manager.
• Administrative – maintain security of box office and concession floats and deposits, complete paperwork associated with event, update payroll records

Qualifications / Requirements:

• Experience as a house manager or a sound knowledge of front of house procedures.
• Strong supervisory, communication and customer service skills.
• Flexibility and the ability to function effectively under pressure.
• Fine arts background and knowledge of university community are both assets.

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