Jobs (Calgary): House Manager – University of Calgary

Theatre Alberta; Calgary; On-site; CAD 21,000 - 34,000; Part time

Job summary

Alberta Theatre Projects is seeking a Recurring Part-time House Manager for University Theatre Services facilities in Calgary. The role oversees front-of-house operations during events, trains staff, and reports to the Admin and Front of House Manager.

Evening, weekend, and some daytime shifts are required, with peak periods in Oct–Dec and Mar–Jun. You will supervise ushers, cashiers, and concessions staff, ensure audience safety, and maintain payroll records.

Qualifications

• Experience as a house manager or strong front-of-house knowledge.
• Supervisory, communication and customer service skills.
• Flexibility and ability to work under pressure.
• Fine arts background and knowledge of university community are assets.

Responsibilities

• Ensure audience satisfaction and safety during events.
• Ensure sponsor satisfaction and address concerns quickly.
• Train and supervise staff; coordinate with stage manager.
• Maintain box office security and deposits; complete event paperwork; update payroll records.

Skills

House manager experience

Supervisory skills

Customer service

Arts knowledge

Job description

Home » Blog » Jobs (Calgary): House Manager – University of Calgary

The Virgin Trial – Alberta Theatre Projects The Virgin Trial
Alberta Theatre Projects

Directed by: Glynis Leyshon
Written by: Kate Hennig
Actors Pictured: Nigel Shawn Williams, Jamie Konchak, Emma Houghton, Conrad Belau & Sarah Orenstein
Set Design: Scott Reid.
Lighting Design: David Fraser
Costume Design: Heather Moore
Photo: Benjamin Laird

Photo Credits

Directed by: Glynis Leyshon
Written by: Kate Hennig
Actors Pictured: Nigel Shawn Williams, Jamie Konchak, Emma Houghton, Conrad Belau & Sarah Orenstein
Set Design: Scott Reid.
Lighting Design: David Fraser
Costume Design: Heather Moore
Photo: Benjamin Laird

Jobs (Calgary): House Manager – University of Calgary

Jobs (Calgary): House Manager – University of Calgary

We would like to take this opportunity to acknowledge the traditional territories of the people of the Treaty 7 region in Southern Alberta. The City of Calgary is also home to Métis Nation of Alberta, Region III.

Position Overview

The Department of Theatre Services in the Faculty of Arts is currently seeking a Recurring Part-time House Manager.

This position will report to the Admin and Front of House Manager, and will supervise part-time student front of house staff (ushers, cashiers, concession staff) during events at University Theatre Services facilities. The position has a high degree of independence during events. Peak periods of work are October-December and March-June. The position consists primarily of evening and weekend shifts, with some daytime shifts April-June. Occasional extended shifts and shift work is required.

The House Manager ensures the smooth operation of front of house activities during events. The position trains new staff on-the-job and assists Admin and Front of House Manager in training and evaluating staff.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

• Audience satisfaction: patrons treated respectfully; any special needs met, any problems addressed quickly, safety ensured in emergencies
• Sponsor satisfaction: all front of house needs met; any concerns addressed quickly
• Staff: relevant event information and specific duties communicated to staff, supervision of staff to ensure duties carried out correctly, event information discussed with stage manager
• Administrative: maintain security of box office and concession floats and deposits, complete paperwork associated with event, update payroll records

Qualifications / Requirements:

• Experience as a house manager or a sound knowledge of front of house procedures.
• Strong supervisory, communication and customer service skills.
• Flexibility and the ability to function effectively under pressure.
• Fine arts background and knowledge of university community are both assets.

Application Deadline:

December 11, 2022