Job (Whitehorse): Box Office Coordinator – Yukon Arts Centre

Theatre Alberta; Whitehorse; On-site; CAD 33,000 - 35,000; Full time

Benefits offered by this job

Full benefits after 3 months

RRSP contribution plan

Job summary

The Yukon Arts Centre is seeking a Box Office Coordinator to lead box office operations and customer service for all YAC events. The role requires evening and weekend work during peak season and close collaboration with the finance team for accurate transactions.

Ideal candidates have a Diploma or degree in business or arts administration, 3–5 years of box office or admin experience, and strong computer and communication skills. Benefits accrue after initial probation.

Qualifications

• Diploma or degree in business, arts administration or performance.
• 3–5 years in a performing arts box office or admin role.
• Bookkeeping or marketing experience an asset.

Responsibilities

• Supervise box office operations and act as lead box office representative at Yukon Arts Centre events.
• Support telephone and online sales, rental bookings and client services.
• Coordinate with the finance department on box office transactions.

Skills

People skills

Time management

Communication

Computer skills

Interpersonal skills

Problem solving

Education

Diploma or degree in business or arts administration or performance

Tools

Theatre Manager

Microsoft Office

Job description

The Virgin Trial – Alberta Theatre Projects The Virgin Trial
Alberta Theatre Projects

Directed by: Glynis Leyshon
Written by: Kate Hennig
Actors Pictured: Nigel Shawn Williams, Jamie Konchak, Emma Houghton, Conrad Belau & Sarah Orenstein
Set Design: Scott Reid.
Lighting Design: David Fraser
Costume Design: Heather Moore
Photo: Benjamin Laird

Photo Credits

Job (Whitehorse): Box Office Coordinator – Yukon Arts Centre

Summary

The Box Office Co-ordinator reports to the Director of Programming and is responsible for supervising box office operations including being the lead box office representative at all Yukon Arts Centre events (which includes working evenings and weekends) supporting telephone and on-line sales, rental bookings and ensuring that Yukon Arts Centre Corporation (YACC) clients and patrons receive efficient, effective and friendly service. The Box Office Co-ordinator will work closely with and support the finance department in all matters relating to Box Office financial transactions.

The Box Office Co-ordinator will be expected to work week nights and weekends between September to June. The position will work mostly during the day in July and August.

Qualifications:

1) Education/Experience:

• Diploma or degree, preferably in business or arts administration or performance.
• 3 to 5 years experience working in a performing art centre box office or administrative office.
• Bookkeeping experience will be considered an asset.
• Marketing experience will be considered asset.
  An equivalent combination of education/training and/or experience may be considered.

2) Knowledge:

• Microsoft Word, Microsoft Excel, Microsoft Outlook (calendar function in particular).
• Knowledge of ticketing software such as Theatre Manager.
• Good understanding of computer operating systems, basic networking, permissions and security.
• Accounting or Bookkeeping knowledge.

3) Skills:

• Excellent people skills and customer service.
• Good time management and organizational skills.
• Good oral and written communication skills.
• Strong computer (Windows 10, Excel, and Word), analytical and math skills.
• Excellent interpersonal skills.
• Effective communication and problem-solving skills.

Status: Full Time, Flex Time, 40hrs/week – PSAC Bargaining Unit Position

Rate of Pay: $24.12/hour during six-month probation period, increasing to $25.10/hour upon completion of a successful probationary period.

Benefits:

• Access to full benefits after 3 months employment
• Access to employee RRSP contribution plan

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