Job Posting (Calgary): Alberta Ballet Box Office Supervisor

Theatre Alberta; Calgary; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Extended health benefits

Paid vacation

Job summary

Alberta Ballet in Calgary seeks a Box Office Supervisor to lead the Calgary office. Reporting to the Box Office Manager, you will have at least two years in customer service, strong computer skills, and excellent verbal and written communication.

The role is full-time year-round with benefits and vacation, with compensation based on experience. Experience with Tessitura or similar theatre ticketing systems is ideal.

Qualifications

• Minimum two years experience in a primary customer service role.
• Excellent computer skills and proficiency with standard ticketing systems.
• Strong verbal and written communication abilities.

Responsibilities

• Advise Box Office Manager in policy development and department objectives.
• Maintain Tessitura database and prepare reports for other departments.
• Schedule and supervise part-time Box Office representatives.
• Reconcile deposits and batch headers.
• Supervise media and guest ticket pickup tables and troubleshoot during evening performances.

Skills

Customer service

Computer skills

Verbal communication

Written communication

Tools

Tessitura

Theatre Manager

Ticketmaster

Select-a-Seat

Airline Reservation software

Job description

The Virgin Trial – Alberta Theatre Projects The Virgin Trial Alberta Theatre Projects

Directed by: Glynis Leyshon

Written by: Kate Hennig

Actors Pictured: Nigel Shawn Williams, Jamie Konchak, Emma Houghton, Conrad Belau & Sarah Orenstein

Set Design: Scott Reid.

Lighting Design: David Fraser

Costume Design: Heather Moore

Photo: Benjamin Laird

Photo Credits

Job Posting (Calgary): Alberta Ballet Box Office Supervisor

Alberta Ballet is seeking a Box Office Supervisor for their Calgary office.

Reporting to the Box Office Manager, the successful candidate will possess a minimum of two years experience in a primary customer service role, excellent computer skills, and will be an excellent verbal and written communicator.

The position is full-time year-round with extended health benefits and paid vacation. Compensation to commensurate with experience.

Responsibilities

• Advise Box Office Manager in the development, promotion and implementation of sound policies and objectives for the department
• Maintain Tessitura database, complimenting other departments with preparation of reports
• Schedule and supervise part‑time Box Office representatives
• Reconciliation of bank deposits and batch headers
• Supervise media & guest ticket pickup tables and troubleshooting at evening performances.

Ideal Candidates possess experience and knowledge of a ticketing system such as Tessitura, Theatre Manager, Ticketmaster, Select-a-Seat, or Airline Reservation software.

Audrey Burke
Alberta Ballet
341 17th Ave SW
Calgary AB T2S 0A5

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