Job ID # 32243: Facility Operator (Arenas)

cityofhamilton; Hamilton; On-site; CAD 52,000 - 78,000; Full time

Job summary

City of Hamilton is seeking a Facility Operator to support arena operations, including ice maintenance, equipment handling, and safety compliance. You will work under supervision, direct part-time staff, and assist tradespersons with non-technical tasks in a multi-facility environment.

Requirements include Grade 12, Basic Refrigeration, and a valid Ontario G license with CPR/First Aid. The role demands shift work and adherence to health and safety policies.

Qualifications

• Grade 12 diploma preferred with refrigeration credentials.
• Basic Refrigeration Certificate required.
• CIT courses through ORFA would be an asset.
• Experience as Assistant Operator or related roles with ice maintenance equipment.
• Experience directing staff.
• OHSA and WHMIS knowledge.
• Ability to follow detailed procedures and use fractions.
• Available to work shifts.
• Valid Class G Ontario driver's license; maintain.
• Refrigeration Operator B class certificate an asset.
• Current Standard First Aid with CPR Level C certification required; proof may be requested.
• Computer skills in Peoplesoft and Microsoft Outlook.
• Must be able to lift 30lbs.
• VS Check after hire may be required.

Responsibilities

• Install and remove ice and maintain ice quality.
• Operate ice resurfacer and ice cutter.
• Direct part-time staff and oversee facility use.
• Assist tradespersons with non-technical tasks.
• Perform minor building and grounds maintenance.
• Administer First Aid when required.
• Maintain health and safety compliance with OHSA/WHMIS.
• Maintain logs for equipment and attendance.
• Set up for activities and supervise in absence of supervisor.

Skills

Operate ice resurfacer

Direct part-time staff

Basic math & fractions

Health and safety compliance

Education

Grade 12 diploma

Basic Refrigeration Certificate

Certified Ice Technician (C.I.T.)

Refrigeration Operator "B" Class

Standard First Aid with CPR Level C

Tools

Ice resurfacer

Ice cutter

Peoplesoft

Microsoft Outlook

Job description

Contribute to the City of Hamilton, one of Canada's largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

• Job ID #32243 : Facility Operator
• Vacancy Type: This is a periodic posting to fill all current and future temporary, full-time positions. Successful applicants will be considered until April 30th, 2027.
• Union: CUPE Local 5167
• Job Description ID #: 1347
• Close date: Interested applicants please submit your application by 4:00 p.m. on September 30th, 2026.
• Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

SUMMARY OF DUTIES

Reporting to Supervisor, Arena Operations, working in a team environment, assists in the maintenance and security of community facilities, taking direction and work assignments from the Senior Facility Operator. Directs the work of part time facility support staff. This position may be required to perform work in more than one community facility.

GENERAL DUTIES

• Install and remove ice.
• Perform ice cutting duties.
• Maintain consistent ice quality by cutting, filling holes, cracks and adjusting temperature.
• Operate ice re-surfacer, ice cutter and other ice maintenance equipment.
• Change ice re-surfacer and power edger ice cutting blades.
• Receive and answer inquiries from public, community groups and sports organizations.
• Maintain security of the facility.
• Clean glass, walls, floors, toilets, urinals, sinks, seats; including sweeping, washing and deodorizing.
• Remove snow and ice from entrances and walkways by snowblowing, shovelling and sanding.
• Mark and paint ice for hockey, ringette and special events.
• Perform preventative maintenance on ice re-surfacer and other ice maintenance equipment such as greasing, oiling and replacing propane cylinders.
• Maintain log for refrigeration, attendance, facilities, ice re-surfacer and other equipment.
• Set up for activities such as lacrosse, dances, ball and ice hockey; oversee use of facilities in the absence of Facility Supervisor.
• Perform minor building maintenance including painting, cleaning boards and tightening bolts on plexiglass.
• Direct part-time staff.
• Paint hockey goals; repair nets.
• Assist tradesperson with non-technical aspects of their job.
• Replace lightbulbs in fixtures and score clocks.
• Perform minor grounds maintenance such as clearing debris.
• Perform grass cutting duties, including operating weed eaters, push mowers and riding mowers.
• Take out garbage.
• Administer First Aid when required.
• Work in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.
• Perform other duties as assigned which are directly related to the major responsibilities of the job.

QUALIFICATIONS

Previous experience related to performing maintenance duties in an arena normally acquired by a combination of education and relevant experience. Completion of a grade 12 diploma is preferred.

Must possess Basic Refrigeration Certificate.

Additional certificates of the Certified Ice Technician (C.I.T.) Courses offered through ORFA would be an asset.

Must have experience working as an Assistant Operator or equivalent/related experience. Working experience using and operating equipment such as ice resurfacer, ice cutter and other ice maintenance equipment is required.

Previous experience directing and working with staff.

Demonstrated ability to operate tools and equipment in a safe manner.

Knowledge of relevant legislation such as Occupational Health and Safety Act and Regulations including W.H.M.I.S. legislation.

Previous experience performing preventative maintenance.

Must be able to understand and follow detailed procedures in performing trade or craft type work. Must be able to use fractions and decimal arithmetic and simple formulas, diagrams and drawings.

Must be available to work shifts.

Must possess a Class “G” Driver’s Licence valid in the Province of Ontario and be able to maintain same.

Possession of a Refrigeration Operator "B" Class Ministry Certificate would be considered an asset.

Must possess and maintain current certification in “Standard” First Aid with CPR Level “C”. (This must be clearly identified on your resume.) All “Standard” First Aid certificates must be issued by a training agency recognized by the Workplace Safety Insurance Board (WSIB). Please refer to the WSIB website www.wsib.on.ca for approved providers. At time of assessment (which could be as early as days after the posting closes), you will be asked to provide “proof” that you possess the required certificate(s).

Computer skills required in Peoplesoft and Microsoft Outlook.

Must be able to lift 30lbs.

THIS POSITION REQUIRES A VALID CLASS “G” DRIVER’S LICENCE AND PROOFTHEREOF IS REQUIRED AFTER HIRE.

NOTE: As a condition of employment, the successful applicant(s) will be required to obtain, satisfactory to the City of Hamilton, a Vulnerable Sector (VS) Check, or for those under the age of eighteen (18), a Criminal Record & Judicial Matters (CRJM) Check at their own expense prior to beginning work in this position.

THE INCUMBENT SHALL COMPLY WITH ALL HEALTH AND SAFETY POLICIES AND PRACTICES FOR THIS POSITION AND THE WORKPLACE.