Job ID# 32242 - Recreation Delivery Clerk

Hamilton Insurance Group, Ltd.; Hamilton; On-site; CAD 42,000 - 52,000; Full time

Job summary

The City of Hamilton is seeking a Recreation Delivery Clerk to support arena concessions and golf facilities. You will assist with food service operations, distribution of products, inventory and cash handling, and staff guidance in a busy municipal environment.

Responsibilities include maintaining equipment, ensuring safety standards, and driving to locations as needed. A valid G license, food handler certificate, and CPR/First Aid are required for this role.

Qualifications

• Previous food service experience related to duties listed above normally acquired by a combination of education and relevant work experience.
• Experience in service and delivery in a golf environment related to food services and pro shop.
• Valid Class G Driver's Licence with a clear abstract/satisfactory record.
• Inventory controls, wastage and stock rotation knowledge.
• MS Office (Word/Excel) software knowledge.
• Cash handling and balancing experience.
• Ability to read/write English, perform arithmetic, and fill reports/logs.
• Strong interpersonal, communication and customer service skills.
• Ability to lift up to 30 lbs and handle heavy cases.
• Current Food Handler’s Certificate.
• Current Standard First Aid with CPR Level C certificate (WSIB recognized).
• Ability to work rotating shifts— evenings, weekends, some days.

Responsibilities

• Provides food services support to part-time staff by following standard operating procedures.
• Prepares and monitors equipment maintenance schedules for concession sites.
• Maintains cleaning of beverage dispensing and food prep equipment.
• Distributes products to arena concession and golf locations weekly using a fleet vehicle.
• Monitors inventory with counts, reports, transfers, and wastage reconciliation.
• Receives cash-out and balances daily/monthly revenue; prepares bank deposits.
• Maintains cleanliness of concession workspace and safety compliance.
• Guides and trains part-time seasonal staff in concession operations.
• Ensures compliance with Health and Safety legislation and City policies.
• Performs other duties related to concession operations.

Skills

Customer service

Inventory management

Cash handling

Driver's license

Microsoft Office

English literacy

Teamwork & communication

Weight handling up to 30 lbs

Tools

Xplor software

Golf software

Job description

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

• Job ID #32242 - Recreation Delivery Clerk
• Vacancy Type: This posting is for an existing temporary, full-time vacancy (12 Months).
• Union: CUPE 5167
• Duration: 12 Months
• Close date: 4:00 p.m. on September 30th, 2026.

Reporting to the Supervisor Food Operations the Recreation Delivery Clerk, is responsible for cleaning and maintaining food and beverage equipment at arena concessions & golf facilities, providing inventory coordination and product distribution. Also, responsible for support to food services and seasonal staff at municipally operated arena and golf facilities.

GENERAL DUTIES

Provides food services support to part time staff by demonstrating Food Services operating procedures such as opening, closing, customer service, inventory coordination and distribution, stock rotation, food service equipment daily cleaning as well as cash management.

Prepares and monitors equipment maintenance schedules for assigned concession sites. Responsible for maintenance and cleaning of hot and cold beverage dispensing systems, food preparation equipment, and other related equipment during non-peak hours of operation.

Distributes products to assigned arena concession & golf locations weekly while operating a fleet vehicle. Loads and unloads products and food supplies.

Monitors concession inventory by conducting inventory counts, completing inventory reports, transfer requests, maintains minimum stock thresholds, wastage reconciliation and stock rotation.

Receives cash-out from part time arena & golf staff. Balances daily and monthly revenue. Generates and completes required financial reports, prepares bank bags for deposit and files same following procedure. Reports any discrepancies to supervisor.

Monitors and maintains the cleanliness of concession workspace including counters, floors, food storage and equipment in designated work area.

Monitors the lobby and secures work area when leaving the concession.

Informs preliminary work schedules for part-time seasonal staff and inputs hours worked onto timesheets for approval by supervisor.

Provides guidance and instruction to part-time, seasonal staff in aspects of food services preparation, food service equipment maintenance, concession specific point of sale and any other training directly related to the concession operation as directed by the supervisor.

Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.

Performs other duties as assigned which are directly related to major responsibilities of the job.

QUALIFICATIONS

• Previous food service experience related to duties listed above normally acquired by a combination of education and relevant work experience.
• Previous experience in service and delivery in a golf environment as it relates to food services and pro shop.
• Must possess a valid Class "G" Driver's Licence with an abstract clear of demerit points, infractions and pending infractions and/or a record found to be satisfactory to the City of Hamilton.
• Working knowledge of inventory controls, wastage and stock rotation.
• Working knowledge of Microsoft Office, Word and Excel software.
• Working knowledge of database, point of sale and inventory software system an asset (Xplor and Golf Software).
• Previous cash handling and balancing experience.
• Must be able to read and write English and perform simple arithmetic and fill in simple reports/logs. Ability to use decimals and fractions.
• Above average interpersonal, communication and customer service skills required.
• Sufficient strength and ability to lift, move and distribute heavy cases and boxes (up to 30lbs), and open and close shutters and locks.
• Current and maintain Food Handler’s Certificate.
• Must possess and maintain current certification in “Standard” First Aid with CPR Level “C”. (This must be clearly identified on your resume.) All “Standard” First Aid certificates must be issued by a training agency recognized by the Workplace Safety Insurance Board (WSIB). Please refer to the WSIB website www.wsib.on.ca for approved providers. At time of assessment (which could be as early as days after the posting closes), you will be asked to provide “proof” that you possess the required certificate(s).
• Must be able to work rotating shifts primarily, evenings, weekends and some days.

THIS POSITION REQUIRES A VALID CLASS "G" DRIVER’S LICENCE AND PROOF THEREOF IS REQUIRED AFTER HIRE

NOTE: As a condition of employment, the successful applicant(s) will be required to obtain a satisfactory Criminal Reference Check or Vulnerable Sector Screening, at their own expense, prior to beginning work in this location.