Job Developer, FT

Dixon Hall; Toronto; On-site; CAD 34,000 - 47,000; Full time

Job summary

Dixon Hall is seeking a Job Developer to provide job search support, matching, placement, and retention strategies for clients in Toronto, Ontario. The role includes organizing job fairs, workshops and employer events while maintaining regular contact with clients and monitoring outcomes for up to 12 months.

Reporting to the Manager of Strategic Engagement and Partnership, you will contribute to a safe, inclusive environment and collaborate with the Employment Services team to meet KPIs and

Qualifications

• Post-secondary education in marketing or business administration.
• Experience delivering workshops and trainings focused on employment essentials.
• Strong knowledge of labour market conditions and barriers to employment.
• Experience working with unemployed or marginalized individuals.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Strong verbal and written English communication; additional languages are an asset.
• Eligible to work in Canada.

Responsibilities

• Intake and oversee a caseload of job-ready clients, providing ongoing support and coaching.
• Develop service plans tailored to each client’s needs and progress through plan stages.
• Administer and negotiate Employer Related Financial Support (ERFS) with employers, maintain records.
• Organize job fairs, workshops, and employer events to expand opportunities.
• Lead group sessions on employability skills, critical thinking, and career development.
• Monitor employment outcomes and client retention for up to 12 months.

Job description

Employment Type: Full-Time, Permanent

Department: Employment and Settlement Services

Union: Included (CUPE Local 2497)

Salary: Level 3 - $29.87

File #: 26-ESS-08 (1 OPEN)

Posting Date: September 21, 2026

Posting Close: October 05, 2026

POSITION SUMMARY

Reporting to the Manager, Strategic Engagement and Partnership, the Job Developer works closely with clients to provide services such as job search support, job matching, placement, and retention strategies. The role also includes organizing job fairs, workshops, and employer events while maintaining regular contact with clients and monitoring their employment outcomes for up to 12 months.

The Job Developer is required to perform their duties in a manner consistent with Dixon Hall's Mission, Vision, and Values and to contribute to a safe and supportive environment for all participants and staff in the department.

DUTIES AND RESPONSIBILITIES

Job Development

• Intake and oversee a caseload of job ready clients, providing ongoing support and coaching throughout their career development and employment journey.
• Conduct common assessment tools and develop new workshops and training based on those assessments and various program requirements.
• Develop service plans tailored to each client’s needs, helping them progress through the required stages of the plan.
• Perform efficiently to meet Key Performance Indicators established by management in alignment with Service System Managers’ (SSM) IES framework.
• Administer and negotiate Employer Related Financial Support (ERFS) with employers, maintain proper records, and monitor compliance.
• Identify and coordinate specialized Employment Services—such as job search support, job matching, placement, incentives, or job/training retention—by working closely with the client to determine the most suitable options.
• Follow up with clients once employed to monitor job retention for 12 months after employment, providing ongoing support to ensure successful employment outcomes.
• Monitor and provide hands on support to clients for employment retention to ensure sustainable employment.
• Support by presenting information about Dixon Hall Employment Services to employers, community agencies, networks and other stakeholders.
• Lead group sessions and workshops on employability skills, critical thinking, workplace resilience, and career development.
• Mapping and updating department’s employer database and business network.
• Remain current with knowledge of labour market.
• Organize events and meetings for employers to develop the organization’s relationships and sustain the employer base.
• Effectively recruit relevant employers and positions that match clients' skills, capabilities, interests, and experience.
• Work collaboratively with members of the team to organize job and career fairs.
• Actively participate in meetings and events as relevant.

Organizational Responsibilities:

• Work collaboratively with the Centre services delivery team, manager and other Dixon Hall staff and volunteers.
• Actively participate in department and agency meetings and events.
• Meet regularly with manager to discuss individual, team and employment services effectiveness.

Administration and Reporting

• Adhere to agency and program policies and procedures.
• Backfill tasks in the Dixon Hall Employment Services Centre as needed.
• Obtain, report, and maintain data of key statistics including customer service data, workshop evaluations, etc.
• Provide monthly updates on client testimonials to highlight service impact.
• Required to meet program and funding quotas.
• Actively participate in department and agency meetings and events.
• Collect documentation for evidence-based reporting on retention outcomes.
• Other duties as required.

QUALIFICATIONS

• Post-secondary education in marketing or business administration.
• Relevant post-secondary education may be exempted by the employer if the applicant has three to four (3-4) years' experience working with adult education in the private, government, non-governmental, or non-profit sectors designing and delivering trainings in various subjects that include but are not limited to human rights, development, employment, etc.
• Demonstrated knowledge of labour market conditions and systemic barriers to employment and experience delivering workshops and trainings focused on second career development and employment essentials.
• Experience working with unemployed, underemployed, homeless and marginally housed individuals, and knowledge of the challenges facing individuals with significant barriers to entering the labour market.
• Computer literacy utilizing MS Office applications with proficiency in wordprocessing, spreadsheet, database, presentation software and search engine applications.
• Strong interpersonal, employment coaching, negotiation, mediation, interviewing and presentation skills.
• Sound knowledge of adult assessment, training techniques, sales presentations, closing techniques, customer matching and marketing techniques.
• Contacts in the business and labour communities an asset.
• Strong verbal and written English language communication skills; fluency in additional languages, relevant to the communities of service, will be considered an asset.
• Must be qualified to work in Canada legally for the employer.
• Able to provide a Vulnerable Sector Screening check with a 'Clear' or satisfactory result that meets the operational requirements of the Agency.

Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies. If selected for an interview, please inform the hiring manager or the People and Culture team of any accommodations you may require during the interview process.

To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences. Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.