IT Vendor Manager

Énergie NB Power; Fredericton; On-site; CAD 103,000 - 141,000; Full time

Benefits offered by this job

Health & Dental plans

Health Spending Account

New Brunswick Public Service Pension

Wellness options

Leaves & benefits

Career development

Job summary

Énergie NB Power is seeking an IT Vendor Manager to lead all Digital Technology vendor relationships, contract management, performance tracking, and risk oversight. This leadership role reports to the Senior Manager for IT Enablement.

You will develop vendor policies, oversee onboarding, performance reporting, and governance to ensure compliant, cost-effective IT services aligned with organizational priorities and technology strategy.

Qualifications

• Bachelor’s degree in Business or related field or MBA preferred.
• Five years of vendor management experience.
• Three years of leadership experience.
• Two years in IT service delivery, IT service management, or portfolio management.
• ITIL/COBIT knowledge is an asset.

Responsibilities

• Lead the vendor management capability, recruit and develop staff.
• Develop policies, standards, and vendor processes.
• Manage vendor contracts, onboarding, performance, and risk.
• Oversee governance, reporting, and strategic vendor relationships.
• Collaborate with procurement, legal, finance and stakeholders.

Skills

Leadership

Vendor management

Contract management

Performance reporting

Education

Bachelor’s degree in Business or related field

MBA (optional)

Five years vendor management experience

Three years leadership experience

ITIL/COBIT knowledge

CIPS CPSM CTPE SFIA certifications

Tools

IT service delivery

Portfolio management

Job description

$102,717 - $141,097 annually based on 40 hours per week

Competition # E22607-2026

At NB Power we are a team, committed to offering the best customer experience, ensuring energy security, and accelerating a sustainable clean energy transition. Why? Because we’re New Brunswickers too, we care about our customers and future generations, and today we are actively looking for a new member to join us.

As part of the Digital Technology team, the IT Vendor Manager is responsible for all Digital Technology vendors for NB Power Corporation. They will be the primary resource responsible for a combination of IT vendor contracts, performance, relationships, and risk management. They will own and understand contractual, commercial, and operational working relationships with vendors to ensure effective delivery of committed products, services, and solutions. This role is a leadership position, reporting directly to the Senior Manager for IT Enablement

Key functions include:

Leadership and managerial responsibility:

Provide leadership by setting the strategic direction, mission, and vision of the vendor management capability in alignment with the strategic and operational objectives of the technology organization and the broader enterprise. You’ll also be responsible for recruitment of new employees, performance management, developing and training resources, and build relationships with internal and external stakeholders.

Operational responsibility:

Develop and approve policies, standards, and processes for vendors. Enhance and maintain tools used in vendor management, including contract repositories and performance reporting systems. Serve as a single point of contact between vendors and internal customers and manage reporting data on vendor contracts, performance, and risk. Ensure effective coordination between vendors and internal teams for delivery of services. Support vendor lifecycle management activities including onboarding, performance monitoring, and resolving issues.

Contract Management:

Maintain and oversee vendor agreements, work with procurement, legal, finance and stakeholders on contract negotiations, execution, and governance to ensure they are current and compliant with laws, regulations, and corporate policies. Create and maintain a repository of vendors in a database including maintaining an inventory of vendor spending working with finance and procurement.

Lead the strategic management, performance, and governance of vendor relationships to ensure the delivery of reliable, cost-effective, and compliant IT services that align with organizational priorities. This includes overseeing performance, risk, service quality, financial management, and contractual obligations; supporting IT demand intake, portfolio planning, and sourcing activities; driving continuous service improvement and cost optimization; and collaborating with internal stakeholders to ensure vendor capabilities, service outcomes, and governance practices effectively support business objectives, operational excellence, and long-term technology strategy.

Our ideal teammate will have:

• A Bachelor’s Degree in Business, Management, or a related field, and/or Master of Business Administration.
• Five years of experience in vendor management or a related field
• Three years demonstrated leadership experience
• Two years of experience, knowledge, or demonstrated exposure in at least one of the following areas: IT service delivery, IT service management, or portfolio management environments
• IT standards such as ITIL and COBIT would be considered an asset

• Chartered Institute of Procurement & Supply (CIPS)
• Certified Professional in Supply Management (CPSM)
• Certified Technology Procurement Executive (CTPE)
• Skills Framework for the Information Age (SFIA)

An equivalent combination of training and experience may be considered. Subject to competition response, the minimum qualifications may be modified.

An Eligibility List generated from this competition may be used to fill future vacancies at the same level within a period of up to 12 months.

We care for our team, and as a member you will have access to:

• Health & Dental plans that provide flexible options to meet your needs
• Health Spending Account, allowing for further flexibility
• New Brunswick Public Service Pension Plan, offering retirement financial security
• Wellness options, including our Employee Family Assistance Program
• Benefits that allow for financial protection in the event it is needed
• Various options for paid or unpaid leaves
• Career development and growth throughout the organization

Competitive wages

NB Power will accept foreign credentials if they are considered acceptable by a recognized Canadian educational institution. Candidates with foreign education credentials are required to provide proof of Canadian equivalency. Any applicable fees are the responsibility of the candidate. For more information, you may refer to the Canadian Information Centre of International Credentials

To be considered for this employment opportunity you must be eligible to work in Canada.

Closing date: 11:59 p.m. AST, August 26, 2026

NB Power is an equal opportunity employer dedicated to workforce diversity.