IT Technical Advisor I – 4-Month Internship/Co-op (Winter 2027)

Intact Financial Corporation; Montreal (administrative region); On-site; CAD 57,000 - 71,000; Full time

Job summary

Intact Financial Corporation is launching a role for Winter 2027 for a student intern in IT FinOps and SRE. You will work on data extraction, dashboards, and system improvement initiatives across Dynatrace, Elasticsearch, Grafana, and Terraform.

The position requires strong collaboration and bilingual communication in French and English within a diverse tech team. Located in Montreal, the internship emphasizes learning on cutting-edge platforms, hands-on experience with CI/CD pipelines, and

Qualifications

• Pursuing a Bachelor’s or Master’s in Information Technology, Computer Science, or related field.
• Available to work full-time for Winter 2027 (Jan–Apr) and return to school afterwards.
• Must be bilingual in French and English for regular interactions with colleagues across the country.
• Eligible to work in Canada; no previous Canadian work experience required.

Responsibilities

• Extract data sets and create dashboards/reports to support analysis and recommendations.
• Improve system development and maintenance processes.
• Analyze data to verify quality and propose service improvements.
• Contribute to observability initiatives and support incident responses.
• Onboard teams and automate CI/CD pipelines to enhance reliability.

Skills

Data analysis

Python

Cloud platforms

Bilingual (French/English)

Team collaboration

Dashboard creation

Education

Bachelor's or Master's in IT/CS/Software Eng

Tools

Dynatrace

Elasticsearch/Kibana

Grafana

Terraform

CI/CD pipelines

AWS

Azure

GCP

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance‑led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well. Salary range (but not limited to): 57,000 - 71,200

About the role

Launching your tech career at Intact means joining a diverse team of more than 3,000 Digital, Data and Tech experts working at the intersection of what exists and what’s possible. Here, you’ll be supported by forward‑thinking leaders who celebrate shared success, and you’ll help push the industry forward with digital solutions that go beyond insurance to offer everyday value to millions of people. You’ll grow personally and professionally with access to cutting‑edge technology‑driven learning platforms and make lasting connections near and far. Most importantly, you’ll discover how exciting the “real world” can be. Here, your career will take off.

IT FinOps responsibilities

• Help extract data sets and make sense of them for analysis and recommendation purposes through dashboards and reports.
• Formulate recommendations and participate in the improvement of system development and maintenance processes.
• Ensure system optimization and verify their compliance with quality standards by analyzing and formulating creative suggestions to improve services and user experiences.
• Use creativity and find new ways to improve our processes and service offerings.

SRE & Intelligent Operations responsibilities

• Get familiar with our observability platforms (Dynatrace, Elasticsearch/Kibana, Grafana) and SRE practice to improve the reliability and performance of Intact’s applications.
• Assist support, operations, and development teams during production incidents and help prevent their recurrence.
• Onboard new teams, applications, services, and infrastructure components through automated CI/CD pipelines.
• Recommend improvements to make observability onboarding simpler and faster.
• Continuously improve our platforms and automation tools using Terraform, AI, etc.

What you bring to the table

• Currently pursuing a Bachelor’s (or Master’s, if applicable) degree in Information Technology, Computer Science, Computer Engineering, Software Engineering, Computer Systems Network or related field.
• Available to work with us full‑time, 35 hours per week, for the Winter 2027 Term (January to April).
• Must be an active student during your internship and/or returning to school in next Summer or Fall 2027 following your internship.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.
• No Canadian work experience required, but must be eligible to work in Canada.
• Strong communication and collaboration skills, with the ability to simplify complex topics and work effectively across teams and seniority levels, both in person and virtually.
• Experience in data management/analysis.
• Foundational understanding of technology, networking, cybersecurity and cloud platforms (AWS, Azure, GCP) (asset).
• Eagerness to learn and develop skills, particularly in technical areas such as programming (e.g., Python), while having proficient use of essential tools like MS Office.

Your career starts here.

Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

We are an equal opportunity employer At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives. We encourage applications from individuals who are members of equity‑deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs. Learn more about our recruitment process and your candidate journey here. Please note that Intact does not provide sponsorship or other support for immigration‑related matters including but not limited to employer‑specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility. If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.