IT Systems & Education Tech Support Analyst

Livingstone Range School Division No 68; Fort Macleod; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Comprehensive Benefits

Job summary

Livingstone Range School Division invites applications for the position of System / Application / Tech Support – Analyst. Fort Macleod, AB-based role focuses on maintaining servers, networks, and cloud services for a multi-site district.

The ideal candidate has IT education and 3+ years' experience, with strong problem-solving and communication skills. Travel between division locations may be required; a valid driver's license is desired.

Qualifications

• Diploma or degree in Information Technology, Computer Science, or Systems Administration.
• Minimum of three years of relevant IT experience preferred.
• Experience with Windows environments, Google Workspace, Microsoft 365, cloud apps, and network administration.
• Familiarity with K–12 educational technologies or multi-site IT environments is a plus.
• Certifications such as CompTIA, Microsoft, Google, or Cisco are assets.

Responsibilities

• Install, configure, maintain, and troubleshoot servers, networks, devices, and related infrastructure.
• Support cloud-based and on-premises systems including Google Workspace, Microsoft 365, and Azure.
• Administer user accounts, permissions, updates, backups, and device management.
• Provide Tier 1–3 technical support to schools and offices.
• Work with IT colleagues and vendors to resolve complex issues.
• Protect cybersecurity and data by enforcing policies and monitoring.

Skills

Analytical thinking

Independent problem-solving

Customer support

Effective communication

Education

Diploma or degree in IT/CS/Systems Administration

Tools

Google Workspace

Microsoft 365

Azure

Job description

Livingstone Range School Division invites applications for the position of System / Application / Tech Support – Analyst. Fort Macleod, AB-based role focuses on maintaining servers, networks, and cloud services for a multi-site district.

The ideal candidate has IT education and 3+ years' experience, with strong problem-solving and communication skills. Travel between division locations may be required; a valid driver's license is desired.