School Technologist - Technology - Rocky View Schools

Rocky View Schools; Airdrie; On-site; CAD 55,000 - 75,000; Full time

Job summary

Rocky View Schools invites applications for a continuing, full-time School Technologist to support day-to-day technology needs in our schools across Airdrie, Cochrane and Chestermere.

The role covers hardware, software, and network support in a complex educational environment, with a focus on dependable service, clear communication, and timely problem resolution. Travel between sites is required, and an A+ certification or equivalent is preferred.

Qualifications

• A+ Certification or equivalent in hardware/ software and network support.
• Two or more years' experience in setup of networked microcomputer workstations and computer technical support and troubleshooting.

Responsibilities

• Assist with divisional communication initiatives as they relate to schools.
• Ensure system standards are maintained, as school initiatives are implemented, in collaboration with the Technology Services team.
• Respond to varying work demands in accordance with RVS service level agreements.
• Demonstrate effective communication solutions in technical and non-technical terms.
• Coordinate planning and installation of hardware and software in schools.
• Maintain functionality of computer and network hardware, and software/operating systems by diagnosing issues or coordinating with others.
• Assist in operation and maintenance of school-based websites and internet services.
• Maintain school software to ensure copyright compliance.
• Maintain school technology hardware inventory throughout the lifecycle.
• Provide user support and training for school-based software applications.
• Organize workload to respond to technology needs of staff and students.
• Support ICT implementation for teaching staff.

Skills

Communication skills

Customer service

Education

A+ Certification or equivalent

Job description

Company Overview

As a rapidly growing school division in Alberta, Rocky View Schools (RVS) supports the educational needs of more than 29,600 students from Kindergarten to Grade 12 in 53 schools to ensure they learn, belong and succeed.

Company Overview

As a rapidly growing school division in Alberta, Rocky View Schools (RVS) supports the educational needs of more than 29,600 students from Kindergarten to Grade 12 in 53 schools to ensure they learn, belong and succeed.
RVS is situated on the traditional territories of the Treaty 7 region of Southern Alberta including the Siksikaitsitapi (Siksika, Kainai, Piikani, Amskapi Pikuni), the Tsuutina, the Îyâxe Nakoda Nations (Bearspaw, Chiniki, Goodstoney), and the Rocky View Métis District.
Our team is committed to creating positive, safe and inclusive environments for students to learn and for staff to work together.
RVS encourages applications from individuals who can help shape and embody our core values of Leadership, People, Community and Innovation, and support our vision that RVS is a world-class learning organization where all students achieve their absolute best.

The Opportunity

RVS invites applications for a continuing, full-time (35 hrs/wk) School Technologist position to work a 10-month school calendar schedule starting immediately.
The School Technologist provides day-to-day technology support and troubleshooting services to staff and students in schools.
The School Technologist provides direct support for computer hardware, multiple operating systems in a complex network, and software used in instructional and administrative applications at schools.
In addition, the Technologist is responsible for ensuring school technology assets are identified and accounted for.
The incumbent is an effective communicator with excellent organization, prioritization, time management and collaboration skills.
The successful candidate must have access to reliable transportation as this position requires travel between RVS sites (Airdrie, Cochrane, and Chestermere).

Responsibilities Include

• Assists with divisional communication initiatives as they relate to schools
• Ensures system standards are maintained, as school initiatives are implemented, in collaboration with the team in Technology Services
• Responds to varying work demands in accordance with RVS service level agreements
• Demonstrates effective communication solutions in technical and non-technical terms
• Coordinates the planning and installation of hardware and software in schools
• Maintains functionality of computer and network hardware, and software/operating systems by diagnosing and directly resolving the issue, or by drawing upon other technical resources
• Assists in the operation and maintenance of school-based websites and internet services
• Maintains and updates school software to ensure software copyright compliance
• Maintains school technology hardware inventory throughout the device lifecycle
• Provides user support and training for authorized school-based software application
• Organizes and prioritizes workload to effectively respond to the technology needs of staff and students
• Provides support to teaching staff with regards to implementation of Information and CommunicationTechnology (ICT)
• Maintains efficient working relationships with staff and students to support student learning
• Completes all assigned projects efficiently within assigned timelines

Education/Experience

• A+ Certification or equivalent credentials in computer hardware/software and network support; or a related field from an accredited post-secondary institution
• Two or more years experience in the setup of networked microcomputer workstations and computer technical support and troubleshooting preferred

Knowledge And Skills

• Outstanding communication and customer service skills
• Thorough