IT Systems Administrator

RDJ Bakeries Ltd; Cambridge; On-site; CAD 70,000 - 90,000; Full time

Job summary

Snackruptors Inc. is seeking a skilled IT Systems Administrator to join their growing team in Cambridge. This role involves managing IT infrastructure, providing technical support, and ensuring system integrity, contributing to a collaborative work culture focused on innovation and excellence.

Benefits

Prescription/Drug Coverage

Extended Health Coverage

Dental Coverage

Vision Coverage

Employee Engagement Events

Wellness Room

Qualifications

• Minimum 2 years of systems/network administration experience.
• Experience in Windows and Microsoft 365 environments.
• Supervisory experience is a plus.

Responsibilities

• Supervise and maintain IT infrastructure including servers and applications.
• Provide troubleshooting support for hardware/software issues.
• Manage physical and virtual servers focused on Windows.

Skills

Communication

Technical Documentation

Multi-tasking

Education

Bachelor’s degree in Information Technology

Microsoft Servers, Cloud, and Hybrid Certification

Tools

Windows 10 & 11

Microsoft Office 2016, 365

Remote Desktop Services

Exchange 2019

SharePoint

Job description

Job Posting

Snackruptors Inc. is a renowned leader in the cracker manufacturing industry, recognized globally for delivering exceptional quality products. Our diverse workforce reflects our commitment to creating an inclusive workplace where every individual is valued. Driven by a shared passion for excellence and innovation, we continuously enhance our cutting-edge production processes and foster a collaborative, results-driven culture.

Apply now to the IT Systems Administratorposition on our growing IT team and be a part of our exciting journey!

Job purpose

Supervise and maintain the company’s essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and network integrity.

Duties and Responsibilities

• Provide onsite and remote support, troubleshooting and resolution of computer and mobile device hardware and software issues, telephony, printers, and networking.
• Complete Employee IT Onboarding\Offboarding\Leave\ Role changes as received.
• Coordinate IT service, requests from employees and log and track these tasks.
• Manage all physical and virtual servers and any supporting tools/technologies with a focus on Windows servers.
• Execute and maintain automation scripts using
• Perform daily infrastructure dashboard monitoring and infrastructure health checks, including anti-virus protection status, backups job completion.
• Manage break-fix activities with OEM vendors.
• Create and improve technical articles and other procedures for all internal systems.
• Work with the Team to elevate set of permissions within active directory and office 365.
• Work with IT Infrastructure staff to ensure network connectivity and configuration.
• Develop Power Automation solutions as per the business requirements.
• Provide training and guidance to helpdesk technicians
• Plan and build new servers and configuration change as per business request and in compliance with server build standard with Change Management Policy.
• Collect and analyze information to identify areas for continuous improvement with in RDJ’s IT Infrastructure.
• Assist in planning and the design of infrastructure changes ensuring service delivery targets, industry standards, capacity requirements, technical requirements and budget constraints are met
• Support stakeholders to develop and maintain project plans, project task and resource requirements.
• Assist in preparation of project status reports and other required documentation.
• Maintain an accurate inventory of hardware equipment, software licenses, and other peripherals
• Responsible for product support and warranties, leasing, maintenance, and software contracts, as well as hardware purchases, and license information.
• Perform other assigned duties
• Follow Health and Safety rules and regulations.
• Must follow Good Manufacturing Practices, Food Safety, and Food Defense guidelines.
• Comply with all Company policies and procedures.

Qualifications

• Minimum of 2 years of relevant systems/network administration work experience in Windows and Microsoft 365 environments
• Bachelor’s degree in Information Technology, Computer Engineering, or a related discipline
• Microsoft Servers, Cloud, and Hybrid Certification.
• Supervisory experience is considered an asset.
• Excellent communication and interpersonal skills
• Strong technical documentation skills
• Windows 10 & 11, Server 2016-2022
• Remote Desktop Services - Remote Apps, Exchange 2019
• Microsoft Office 2016, 365
• Desk-side hardware and software support experience
• SharePoint fundamentals
• Ability to multi-task.
• Manufacturing industry knowledge is a plus.

Working conditions

• Always work indoors.
• Compliant with ventilation, cleanliness, space, lighting and temperature.

Physical requirements

• Sitting involved.
• May repeat the same movement.
• Typing involved.

What’s in it for you?

At Snackruptors Inc, we truly care about our employees and are committed to their well-being and growth. Our comprehensive benefits package includes:

• Prescription/Drug Coverage
• Extended Health Coverage
• Dental Coverage
• Vision Coverage
• AD&D Insurance

Additional perks to support your work-life balance and personal development:

• Work Life Balance
• PTO to Commemorate Your Work Anniversary
• Employee Engagement Events
• Recognition Programs & Employee Awards
• Bi-Weekly Pay Structure
• Annual Safety Boot Allowance
• Free ESL Classes
• Wellness Room

And Much More!

In compliance with Ontario’s Bill 190, we confirm that this posting represents a current, existing vacancy within our organization.

Snackruptors Inc. is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005, we are committed to providing accommodations during the recruitment, selection, and assessment processes for applicants with disabilities. If you require disability-related accommodations, please notify the Human Resources (HR) staff. All personal information is collected in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

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