IT Operations Manager

P&G México; Ontario; On-site; CAD 85,000 - 115,000; Full time

Job summary

An established industry player is seeking an IT Operations Manager to oversee critical IT workloads and drive operational excellence. In this pivotal role, you will lead initiatives to enhance cloud provisioning, manage IT change, and ensure cybersecurity compliance. Collaborating with various teams, you will play a key role in maintaining the IT infrastructure that supports business operations. This position offers a unique opportunity to contribute to a dynamic environment where your expertise will directly impact the success of IT operations. If you're passionate about technology and ready to take on new challenges, this is the role for you!

Qualifications

• Minimum one role in IT operations with diverse experiences.
• Demonstrated depth of applied IT skills in one IT job profile.

Responsibilities

• Lead technical incidents to resolution and collaborate with teams.
• Oversee IT change management ensuring quality execution.

Skills

IT Operations Management

Business Intelligence

Data Management

Automation Systems

Cloud Provisioning

Cybersecurity

Education

Bachelor's Degree in IT or related field

Tools

IT Service Management Tools

Cloud Platforms

Job description

Job Location

MEHOOPANY PLANT

Job Description

Are you ready to take on the accountability for IT infrastructure driving billions of dollars in business? Join Procter & Gamble’s Global Operations Organization, where you will play a key role in improving our platforms by automating processes and implementing new features while providing support!

Key Responsibilities:

As an IT Operations Manager, you will lead operations for multiple IT workloads, including Business Intelligence, Data, Transactional Systems, Automation Systems, and Web Applications. You will support P&G application teams on their journey to the cloud by provisioning new resources and enabling business transformation. Acting as the IT Operations Leader for your site, you will work with the Site GBS IT/OT Leader and administer IT operations within your area of responsibility, which may include partial or full site coverage.

Collaboration is key in this role; you will work closely with local Power, Controls, and Information Systems resources to support IT components in the OT space, interact with various PS functions such as Cybersecurity leaders for OT security, and engage with GBS functions like Regulatory Sector Operations to drive operational excellence and resiliency.

Responsibilities:

• Incident Management:Lead technical incidents to resolution and collaborate with relevant teams to address complex issues.
• Technical Mastery:Troubleshoot issues related to applications, computing, and networking.
• Change Management/Implementation:Oversee IT change management for your site, ensuring quality execution of changes.
• Continuous Improvement:Find opportunities to enhance the effectiveness and efficiency of IT/OT operations.
• End-to-End IT Operations for the Site:Oversee all IT operations, ensuring alignment with site priorities and global GBS focus areas.
• Operational Excellence:Maintain always-on IT and OT infrastructure and networking.
• Systemic Remediation of IT Issues:Address IT issues identified by GIA.
• IT Continuity Planning:Develop strategies to avoid unplanned downtime.
• IT Compliance and Cybersecurity:Ensure adherence to cybersecurity vulnerabilities and information security standards.

Job Qualifications

• A minimum of one role with diverse experiences in IT operations is required.
• Demonstrated depth of applied IT skills on one IT job profile.
• Experience in teamwork while demonstrating cultural awareness and a willingness to share insights.
• Ability to define and lead the work necessary to shape team dynamics, organizational culture, or IT practices.

Compensation for roles at P&G varies depending on a wide array of equal opportunity factors including but not limited to the specific office location, role, degree/credentials, relevant skills, and level of experience. At P&G compensation decisions are dependent on the facts and circumstances of each case.

Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.

Our company is committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ’s, please clickHERE.

P&G participates in e-verify as required by law.

Qualified individuals will not be disadvantaged based on being unemployed.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation

Job Schedule

Full time

Job Number

R000130768

Job Segmentation

Recent Grads/Entry Level (Job Segmentation)

Starting Pay / Salary Range

$85,000.00 - $115,000.00 / year