IT Onboarding & Infrastructure Specialist (Hybrid)

MSP Corp; Richmond Hill; Hybrid; CAD 70,000 - 105,000; Full time

Benefits offered by this job

Benefits package

Dynamic work environment

Wellness days

Growth and training opportunities

Job summary

MSP Corp in Richmond Hill, Ontario is seeking a Professional Service Specialist to lead onboarding, infrastructure assessments, and modernization for clients.

You will be the technical owner during onboarding and project refreshes, validating configurations, security posture, and documentation, with hands-on networking using FortiGate and Aruba, plus Microsoft 365 deployments.

Hybrid work, Monday–Friday, 40 hours per week; travel with a valid driver's license is required.

Qualifications

• Experience performing IT infrastructure audits in MSP environments.
• Hands-on with FortiGate firewalls and Aruba networking.
• Strong knowledge of Microsoft 365 environments (Exchange Online, SharePoint, Teams, Intune).

Responsibilities

• Deliver client onboarding from initial site visit through full integration into MSP Corp systems.
• Perform on-site and remote onboarding for new clients, validating access, baseline configuration, networking readiness, and security posture.
• Conduct formal IT infrastructure audits covering networking, firewalls, VPNs, and backup.
• Identify risks and remediation recommendations as part of audits and onboarding.
• Act as the primary technical owner during onboarding and project refreshes, coordinating with clients for information validation.
• Deliver networking deployments (FortiGate, Aruba) and integrate environments into MSP Corp platforms.

Skills

IT onboarding

Infrastructure audits

Networking

Microsoft 365 posture

Security best practices

Client collaboration

Tools

FortiGate

Aruba switching

Salesforce

N-central

ConnectWise

IT Glue

Job description

MSP Corp in Richmond Hill, Ontario is seeking a Professional Service Specialist to lead onboarding, infrastructure assessments, and modernization for clients.

You will be the technical owner during onboarding and project refreshes, validating configurations, security posture, and documentation, with hands-on networking using FortiGate and Aruba, plus Microsoft 365 deployments.

Hybrid work, Monday–Friday, 40 hours per week; travel with a valid driver's license is required.