IT Manager

BinSentry; Kitchener; On-site; CAD 90,000 - 140,000; Full time

Benefits offered by this job

Health and dental benefits

Equity package

Mentorship

Swag

Company events

Job summary

BinSentry is seeking an experienced IT Manager to own internal IT and facilities end-to-end. You will lead a small team, perform hands-on work, and manage identity, devices, licensing, and security across office + lab environments.

You will coordinate IT priorities, onboard new hires, and supervise vendors while ensuring compliance and a safe, efficient workspace for a fast-growing ag-tech company in KW.

Qualifications

• Degree or diploma in Computer Science, Information Technology, or a related field (or equivalent hands-on experience).
• 5+ years of experience in IT operations or systems administration.
• 2+ years of experience leading IT staff.
• Experience with identity and access management (SSO/MFA), endpoint management (MDM), and Google Workspace.
• Networking fundamentals (Wi-Fi, firewalls, VLANs, VPN) in a multi-site or office + lab/production environment.
• Experience implementing and maintaining security controls (patching, backups, device encryption, access reviews) and supporting audits or customer security questionnaires.
• Experience managing vendors, contractors, and service agreements.
• Exposure to facilities or office operations: building access, maintenance, space planning, health and safety.
• Exceptional communication, collaboration, and interpersonal skills; able to explain technical issues to non-technical people.
• Capable of guiding others through complex technical problems.
• Capable of using power tools such as drills and saws.

Responsibilities

• Direct the day-to-day activities of the IT team by setting priorities, while personally handling escalations and hands-on work.
• Conduct regular performance reviews and support individual career development.
• Lead the interviewing and onboarding of new team members as the team grows.
• Own identity, device, and application lifecycle: employee onboarding and offboarding, hardware provisioning, software licensing, and SaaS administration.
• Operate and improve the corporate network and infrastructure across the office, lab, and assembly areas.
• Maintain and enforce IT security controls; partner with Engineering and Security on policies, audits, and customer security questionnaires.
• Provide responsive end-user support and build self-serve documentation so the team can scale without the headcount.
• Manage the IT budget and procure the tools, equipment, and services the company needs.
• Own the physical workplace: building access and physical security, maintenance, moving of equipment.
• Manage facilities vendors, contractors, and the landlord relationship; coordinate repairs and service calls.
• Plan and execute office changes: seating, expansions, moves, and build-outs for lab and assembly space.
• Maintain workplace health and safety basics and ensure facilities meet any compliance or insurance requirements.

Skills

IT operations

IT staff leadership

SSO/MFA

MDM

Cloud productivity (Google Workspace)

Networking fundamentals

Security controls

Vendor management

Facilities awareness

Clear communication

Education

Degree or diploma in Computer Science/Information Technology or related field

Tools

Google Workspace

Job description

About BinSentry

BinSentry is an extremely fast-growing ag-tech company started here in KW.
BinSentry is focused on providing solutions for the agriculture supply chain that help increase efficiency, reduce costs, and enhance profitability. As a leader in the use of artificial intelligence, BinSentry offers technology solutions that pair best-in-class optical sensors with user-friendly software to provide our customers with enhanced forecasting and decision-making capabilities.

With our technology, feed mills and protein producers are enhancing feed ordering efficiency, raising healthier animals, improving employee safety, reducing their environmental footprint and - most significantly - uncovering new savings. Today, BinSentry is monitoring more than 70,000 bins in real time across North America. When it comes to the future of agricultural supply chain management, BinSentry is leading the way. For more information visit www.binsentry.com.

The Role

BinSentry is growing by multiples every year and we need great talent to keep our people, systems, and workplace running as we scale. We're looking for an IT Manager who can own our internal IT and our physical facilities end-to-end: someone who can lead and develop a small team, but who is just as comfortable racking a switch, troubleshooting a laptop, or walking a contractor through the building. The IT team currently also manages small facilities requests like building desks, fixing broken doors, or working with the landlord.

Qualifications

• Degree or diploma in Computer Science, Information Technology, or a related field (or equivalent hands-on experience)
• 5+ years of experience in IT operations or systems administration
• 2+ years of experience leading, mentoring, or supervising IT staff
• Strong hands-on skills across identity and access management (SSO/MFA), endpoint management (MDM), and cloud productivity platforms such as Google Workspace
• Solid networking fundamentals (Wi-Fi, firewalls, VLANs, VPN) in a multi-site or office + lab/production environment
• Experience implementing and maintaining security controls (patching, backups, device encryption, access reviews) and supporting audits or customer security questionnaires
• Experience managing vendors, contractors, and service agreements
• Exposure to facilities or office operations: building access, maintenance, space planning, health and safety
• Exceptional communication, collaboration, and interpersonal skills; able to explain technical issues to non-technical people
• Capable of guiding others through complex technical problems
• Capable of using power tools such as drills and saws

What is an IT Manager expected to do?

Lead and do

• Direct the day-to-day activities of the IT team by setting priorities, while personally handling escalations and hands-on work
• Conduct regular performance reviews and support individual career development
• Lead the interviewing and onboarding of new team members as the team grows

Run internal IT

• Own identity, device, and application lifecycle: employee onboarding and offboarding, hardware provisioning, software licensing, and SaaS administration
• Operate and improve the corporate network and infrastructure across the office, lab, and assembly areas
• Maintain and enforce IT security controls; partner with Engineering and Security on policies, audits, and customer security questionnaires
• Provide responsive end-user support and build self-serve documentation so the team can scale without the headcount
• Manage the IT budget and procure the tools, equipment, and services the company needs

Run the facilities

• Own the physical workplace: building access and physical security, maintenance, moving of equipment
• Manage facilities vendors, contractors, and the landlord relationship; coordinate repairs and service calls
• Plan and execute office changes: seating, expansions, moves, and build-outs for lab and assembly space
• Maintain workplace health and safety basics and ensure facilities meet any compliance or insurance requirements

Tell me about BinSentry's Culture and benefits!

We are pleased to offer:

• Full, company-paid group health and dental benefits plus your choice of an annual HSA or PSA
• Competitive compensation and an equity package
• Mentorship, guidance and a meaningful mission in which you are invited to participate
• Brag-worthy swag
• Awesome company events

This posting is for a new position.

We use artificial intelligence tools to support parts of our recruitment process, such as screening or assessing applications. Final hiring decisions are made by our hiring team.