IT Functional Analyst – Operations

BPA; Quebec, Montreal; On-site; CAD 70,000 - 110,000; Full time

Job summary

Join a forward-thinking consulting engineering firm that values integrity and excellence. In this role, you will leverage your extensive experience in business analysis and ERP implementation to drive process improvements and support end-users effectively. With a dynamic environment that promotes teamwork and innovation, you will contribute to building a sustainable future through engineering. Enjoy flexible hours, professional development opportunities, and a supportive workplace culture that encourages diversity and inclusivity. This is your chance to make a significant impact in a collaborative setting.

Benefits

Flexible Hours

Group Insurance

Employer Retirement Contribution

Professional Development Training

Reimbursement of Professional Membership Fees

Recognized Overtime

Social Activities

Employee Discounts

Qualifications

• 10-14 years of overall experience with 7-9 years in ERP or functional analysis.
• Bachelor's degree in a relevant field and PMP certification preferred.

Responsibilities

• Gather and analyze business requirements for ERP implementation.
• Train and support end-users while ensuring optimal system use.
• Drive process improvements and maintain data integrity.

Skills

Business Analysis

ERP Implementation

Process Improvement

Data Integrity Management

Project Management

ITIL Framework

Bilingual (English and French)

Education

Bachelor’s Degree

PMP Certification

Tools

NetSuite ERP

Job description

May 6, 2025

Founded in 1956, BPA is a consulting engineering firm that specializes in buildings for institutional, commercial, multi-unit residential, and industrial markets. With a Canada-wide presence, we offer our clients expertise in mechanical and structural engineering, electricity and power, sustainable development and energy efficiency, telecommunications, security, building automation, acoustics, food service, and commissioning.

Motivated by our values of integrity, excellence, accomplishment, and passion, we will fully accomplish our mission: To build a sustainable future.

Together, we can make a greater positive impact on the world through engineering, that has the power to make a difference!

Your main responsibilities

• Gather and analyze business requirements by collaborating with stakeholders and translating needs into functional specifications for the IT team.
• Support the implementation, configuration, and ongoing optimization of the ERP system to meet front-office operational needs.
• Drive process improvements by identifying efficiency opportunities and leveraging ERP functionalities.
• Ensure system quality by creating and executing test plans, identifying issues, and coordinating resolutions with IT.
• Train and support end-users, develop training materials, and provide ongoing guidance to ensure optimal use of systems.
• Provide application support for the ERP and connected systems, ensuring reliability and timely issue resolution.
• Assist in project management related to ERP implementation and continuous improvement initiatives, meeting deadlines and budgets.
• Maintain data integrity through validation, migration, and regular updates within the ERP system.z

Your profile

• Education: Bachelor’s degree in a relevant field
• Professional Designation: PMP certification (considered an asset)
• Overall Experience: 10–14 years
• Relevant Experience: 7–9 years in a similar role (ERP or functional analysis)
• Fluent in English and French, both spoken and written (required)
• Strong knowledge of the ITIL framework
• Hands-on experience withNetSuite ERP
• Comfortable working in a cross-functional IT/business environment

A career at BPA means:

• Adynamic environmentthat promotes teamwork, knowledge sharing, and technological innovation
• Trainingand professional development under the umbrella of our entityUniversiT
• A 37.5-hour work week, withflexible hoursand the possibility of finishing at noon on Fridays
• Group insurance including an EAP andtelemedicine
• Employer contribution to a retirement savings fees
• Reimbursement of professional membership fees
• Recognized overtime (banked or paid hours)
• Social activities and employee discounts

We adhere to the principles of employment equity and uphold the AODA.We encourage women, visible minorities, Indigenous people, and persons with disabilities to apply. Accommodations can be made upon request for individuals involved in the selection process.

Thank you for your interest. Only selected candidates will be contacted by the Talent team.

For the purposes of inclusivity and simplicity, the third-person pronoun "they" may be used to refer to an individual person. If there is any specific mention or gender in a general context, it should be construed to include any gender.