IT Field Service Technician

TekWissen ®; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading IT services company is seeking a Field Service Technician based in Toronto, Ontario. The role involves maintaining and repairing computer systems, supporting user accounts, and training employees. Ideal candidates will have an associate's degree and several years of experience in the field.

Qualifications

• Requires 3 to 5 years of experience in a related area.
• Familiar with various IT concepts and procedures.

Responsibilities

• Maintains and repairs computer systems and peripherals.
• Supports user account information and security.
• Documents, maintains, and upgrades hardware and software systems.

Skills

Troubleshooting

Repairing computer systems

Training employees

Documenting systems

Education

Associate's degree or equivalent

Job description

• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
• Documents, maintains, upgrades or replaces hardware and software systems.
• Supports and maintains user account information including rights, security and systems groups.
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Determines and recommends which products or services best fit the customers' needs.
• May require an associate's degree or its equivalent.
• Requires at least 3 to 5 years of experience in the field or in a related area.
• Familiar with a variety of the field's concepts, practices, and procedures.
• Relies on experience and judgment to plan and accomplish goals.
• Performs a variety of complicated tasks.
• A certain degree of creativity and latitude is required.

Seniority level

Associate

Employment type

Contract

Job function

Information Technology

IT Services and IT Consulting

TekWissen Group is an equal opportunity employer supporting workforce diversity.

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Field Service Technician • Toronto, ON, Canada