IT Coordinator / Scrum Master

Pomerleau; Montreal (administrative region); Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

RRSP with up to 5% employer matching

Hybrid work model

Employee stock ownership program

Career growth through real development

Transit pass reimbursement

Minimum 4 weeks of vacation

Job summary

Pomerleau is seeking an IT Coordinator / Scrum Master to support multidisciplinary delivery teams in Montreal. The role focuses on facilitating agile practices, coordinating work and dependencies, and ensuring transparent delivery progress across stakeholders.

A background in Agile, Scrum, Kanban, and Jira is essential. You will partner with developers, analysts, architects, Product Owners, and project managers to optimize delivery, manage risks, and drive continuous improvement.

Qualifications

• Bachelor's degree in IT, business, PM, or related field.
• Minimum 3 years in Agile delivery, coordination, or Scrum Master role.
• Experience with multidisciplinary teams delivering digital products or enterprise solutions.
• Strong knowledge of Agile methods: Scrum and Kanban.
• Hands-on Jira or similar tool experience for backlog and delivery management.
• Experience managing priorities and dependencies in dynamic environments.

Responsibilities

• Coordinate work, priorities, dependencies, and commitments with delivery teams and stakeholders.
• Support sprint planning, estimation, capacity, and delivery tracking.
• Maintain visibility on delivery progress, risks, and milestones.
• Ensure Jira and other delivery tools are accurate and up-to-date.
• Facilitate Agile ceremonies: sprint planning, stand-ups, backlog refinement, reviews, retrospectives.
• Promote Agile practices and improve delivery effectiveness.
• Remove obstacles and elevate issues needing leadership intervention.
• Coordinate release and operational delivery activities.
• Monitor and communicate delivery metrics, risks, and action items.
• Foster collaboration, transparency, accountability, continuous improvement.
• Onboard new team members and promote consistent delivery practices.

Skills

Agile delivery

Scrum Master

Kanban

Stakeholder management

Jira

Team collaboration

Delivery coordination

Education

Bachelors degree

Tools

Jira

Job description

Ready to build your career? We want to hear from you.

Within the Enterprise Solutions department, the IT Coordinator / Scrum Master supports multidisciplinary delivery teams in the planning, coordination, and continuous improvement of their activities. The incumbent acts as a facilitator and operational coordination point between developers, analysts, architects, Product Owners, project managers, and stakeholders to help ensure efficient and predictable delivery of enterprise solutions. They combine a strong understanding of Agile delivery practices with hands‑on experience coordinating work, managing dependencies, facilitating team collaboration, and supporting continuous improvement initiatives. Under the guidance of delivery and technology leadership, the IT Coordinator / Scrum Master helps teams maintain visibility into priorities, commitments, risks, and progress while fostering accountability and team effectiveness. The role requires a high degree of autonomy and influence but does not include people management responsibilities, final business prioritization decisions, solution architecture ownership, technical leadership, or full project management accountability.

What you will do

• Partner with delivery teams and stakeholders to coordinate work, priorities, dependencies, and commitments
• Support sprint planning, estimation, capacity management, and delivery tracking activities
• Maintain visibility on delivery progress, risks, issues, dependencies, and key milestones
• Ensure Jira and other delivery management tools contain accurate and up-to-date information
• Facilitate Agile ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives
• Promote Agile best practices and support teams in improving delivery effectiveness and ways of working
• Remove or help resolve delivery obstacles and elevate issues that require leadership intervention
• Coordinate activities required to support releases and operational delivery objectives
• Monitor and communicate delivery metrics, status updates, risks, and action items to stakeholders
• Foster collaboration, transparency, accountability, and continuous improvement across teams
• Support onboarding of new team members and contribute to the adoption of consistent delivery practices

Requirements

• A bachelor's degree in Information Technology, Business Administration, Project Management, or a related field
• A minimum of 3 years of experience in Agile delivery, project coordination, Scrum Master, or a similar role
• Experience working within multidisciplinary teams delivering digital products, applications, or enterprise solutions
• Strong knowledge of Agile methodologies, including Scrum and Kanban
• Hands‑on experience with Jira or similar tools for backlog, sprint, workflow, and delivery management
• Experience managing priorities, dependencies, and competing deliverables in a dynamic environment
• Strong communication, facilitation, and stakeholder management skills
• Experience with SAFe, Agile certifications, or Project Management certifications (an asset)
• Experience in the construction industry or with enterprise platforms (an asset)

Additional qualifications

• The ability to influence and lead without formal authority
• Strong organizational, facilitation, and problem‑solving skills
• Excellent judgment, autonomy, and attention to detail
• A collaborative mindset and passion for continuous improvement
• The ability to simplify complex information and communicate effectively with both business and technical audiences

Benefits

• RRSP with up to 5% employer matching
• Hybrid work model for corporate roles
• Employee stock ownership program
• Career growth through real development opportunities
• Transit pass reimbursement — get to work for free
• Minimum 4 weeks of vacation from day one

For the past six years, we've proudly held the distinction of being one of Canada's Top 100 Employers.

Pomerleau is a national leader in construction, delivering major projects across Canada. We believe in creating a workplace where people feel respected, supported, and empowered to grow. Our culture is built on collaboration, trust, and a shared commitment to doing great work.